Firefox supportforum

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm only getting this crash on twitch.tv pages, and this issue just started on May 31, 2024. When I try to open a twitch.tv page in Private Mode, the page loads just fine. I've never had a Firefox tab crash prior to this.

I've tried turning off all of my Firefox extensions, but that didn't solve the issue. I also tried opening Firefox in Troubleshooting Mode, but I still got the tab crash. I'm using the latest version of Firefox as of today's date.

I am trying to open a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check? I don't think it's an issue from the website side. If you want to check then check here : https://jewelcars.co.uk/

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Hello, maybe someone else seen the same issue. When trying to establish a webrtc connection with the Firefox browser, my server sends a following message (video H264): ``` 0:00:01.701967159 90 0x7fc2a0002030 LOG webrtcsrc-signaller net/webrtc/src/signaller/imp.rs:172:gstrswebrtc::signaller::imp::Signaller::connect::{{closure}}::{{closure}}: Sending websocket message Peer(PeerMessage { session_id: "56a17f8d-2585-4d4b-9f2e-3009450a19e9", peer_message: Sdp(Offer { sdp: "v=0\r\no=- 9144757257615355393 0 IN IP4 0.0.0.0\r\ns=-\r\nt=0 0\r\na=ice-options:trickle\r\na=group:BUNDLE video0 audio1 application2\r\nm=video 9 UDP/TLS/RTP/SAVPF 96 98 99 100 101\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=rtcp-mux\r\na=rtcp-rsize\r\na=sendonly\r\na=rtpmap:96 H264/90000\r\na=rtcp-fb:96 nack\r\na=rtcp-fb:96 nack pli\r\na=rtcp-fb:96 ccm fir\r\na=rtcp-fb:96 transport-cc\r\na=fmtp:96 packetization-mode=1;profile-level-id=42001f;level-asymmetry-allowed=1\r\na=rtpmap:98 red/90000\r\na=rtpmap:99 ulpfec/90000\r\na=rtpmap:100 rtx/90000\r\na=fmtp:100 apt=96\r\na=rtpmap:101 rtx/90000\r\na=fmtp:101 apt=98\r\na=ssrc-group:FID 2834502081 1415006916\r\na=ssrc:2834502081 msid:user1488703113@host-437c139 webrtctransceiver0\r\na=ssrc:2834502081 cname:user1488703113@host-437c139\r\na=ssrc:1415006916 msid:user1488703113@host-437c139 webrtctransceiver0\r\na=ssrc:1415006916 cname:user1488703113@host-437c139\r\na=mid:video0\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\na=rtcp-mux-only\r\nm=audio 0 UDP/TLS/RTP/SAVPF 97\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=bundle-only\r\na=rtcp-mux\r\na=rtcp-rsize\r\na=sendonly\r\na=rtpmap:97 OPUS/48000/2\r\na=rtcp-fb:97 transport-cc\r\na=fmtp:97 sprop-stereo=1;sprop-maxcapturerate=48000\r\na=ssrc:1127273264 msid:user1488703113@host-437c139 webrtctransceiver1\r\na=ssrc:1127273264 cname:user1488703113@host-437c139\r\na=mid:audio1\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\na=rtcp-mux-only\r\nm=application 0 UDP/DTLS/SCTP webrtc-datachannel\r\nc=IN IP4 0.0.0.0\r\na=setup:actpass\r\na=ice-ufrag:uOJFtPAyRCKX4NDQcU3VExzLsFcfCWYc\r\na=ice-pwd:jRots1p0FnmxmwLoVqAq7lK84rAwBk/4\r\na=bundle-only\r\na=mid:application2\r\na=sctp-port:5000\r\na=fingerprint:sha-256 9E:33:DF:EB:63:72:42:77:49:8D:0C:0E:FC:61:51:C1:56:53:AF:05:D9:F7:61:8F:95:DD:7D:FF:99:1A:64:E8\r\n" }) }) ``` and Firefox responds with VP8 inactive message: ``` 0:00:02.007638187 90 0x7fc2a0002030 TRACE webrtcsrc-signaller net/webrtc/src/signaller/imp.rs:324:gstrswebrtc::signaller::imp::Signaller::handle_message:<GstWebRTCSignaller@0x563ce91ed190> Received message {"type": "peer", "sessionId": "56a17f8d-2585-4d4b-9f2e-3009450a19e9", "sdp": {"type": "answer", "sdp": "v=0\r\no=mozilla...THIS_IS_SDPARTA-99.0 2114996636650547664 0 IN IP4 0.0.0.0\r\ns=-\r\nt=0 0\r\na=sendrecv\r\na=fingerprint:sha-256 16:EC:66:ED:36:A1:D4:E0:CB:95:24:4A:E2:40:CA:53:E5:AB:D5:FF:F5:9C:5C:81:EB:83:F8:E4:BD:89:9F:03\r\na=ice-options:trickle\r\na=msid-semantic:WMS *\r\nm=video 0 UDP/TLS/RTP/SAVPF 120\r\nc=IN IP4 0.0.0.0\r\na=inactive\r\na=mid:video0\r\na=rtpmap:120 VP8/90000\r\nm=audio 9 UDP/TLS/RTP/SAVPF 97\r\nc=IN IP4 0.0.0.0\r\na=recvonly\r\na=fmtp:97 maxplaybackrate=48000;stereo=1;useinbandfec=1\r\na=ice-pwd:d5a493a07b92e452116a851e083e1c78\r\na=ice-ufrag:721f69a3\r\na=mid:audio1\r\na=rtcp-mux\r\na=rtpmap:97 opus/48000/2\r\na=setup:active\r\na=ssrc:3561002322 cname:{bb14ec44-0966-49c0-bccb-5e6242dd83d7}\r\nm=application 9 UDP/DTLS/SCTP webrtc-datachannel\r\nc=IN IP4 0.0.0.0\r\na=sendrecv\r\na=ice-pwd:d5a493a07b92e452116a851e083e1c78\r\na=ice-ufrag:721f69a3\r\na=mid:application2\r\na=setup:active\r\na=sctp-port:5000\r\na=max-message-size:1073741823\r\n"}} ``` which leads to: ``` 0:00:02.007849785 90 0x7fc2a0002030 WARN webrtcsink net/webrtc/src/webrtcsink/imp.rs:3238:gstrswebrtc::webrtcsink::imp::BaseWebRTCSink::handle_sdp_answer: consumer from session 56a17f8d-2585-4d4b-9f2e-3009450a19e9 refused media 0: Some("m=video 0 UDP/TLS/RTP/SAVPF 120\r\nc=IN IP4 0.0.0.0\r\na=inactive\r\na=mid:video0\r\na=rtpmap:120 VP8/90000\r\n") ``` and a connection close.

Why Firefox could respond with VP8 to the H264 request?

I wanted to move the Firefox's automatically created bookmark folder "Other Bookmarks" into another folder (called To Sort folder). The folder was moved to the new location but it also remained in the "root" bookmarks folder. I tried to get it to be the other way round so that the "to-Sort" folder will be in the Bookmarks folder but- Trying to move it back it created a loop. Now when I go into the Other Bookmarks folder I can see the "To Sort" and it has a folder in it called "Other Bookmarks", which has the repeated same links and again the "To Sort" which has the "Other Bookmarks" which has the "To Sort" --> etc. ad infinitum

HELP

Locking this thread, please continue here: [/questions/1448762]
When I try to open my Gmail account Firefox blocks my messages Firefox blocks my messages

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

I am unable to sign into the 7plus.com.au website.

I have tried creating a new profile in Firefox (firefox.exe -p) but I have the same issues when using the new profile.

When I go to the website, the 'sign in' button does not respond, nor does the 'Register' button. When I click on the 'Connect your TV' button and enter my credentials, I receive an error message:

Failed to sign in. Please try again later (error -1)

I do not have these issues if I use another browser, so this leads me to believe that Firefox may be the issue.

I realize the website developers may also be at fault here, but it seems odd that other browsers work, but Firefox does not.

If anyone can offer any help or advice, I am all ears, thanks.

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Since the latest update, when I right-click on a bookmark or an item in the history list (from the menu or the bookmarks toolbar), I still get the menu that has items like "Open in new tab" or "Edit Bookmark".

However, the focus for the mouse stays on the previous menu, so that I can't click on anything in the "right-click menu", instead it is interpreted as a click in some random item in the previous menu.

Going into troubleshoot mode didn't help, so I don't think it's my configuration causing this.

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!

Hi there,

On the 23. of Mai I first noticed that I am unable to download any files whatsoever. I tried downloading .exe files and also a .csv file. When I try to download one of these files it appears in the downloads window but immediately goes to the status "Failed". Any retry fails as well.

The same thing goes for extensions. I cannot download any extensions or plugins using my Firefox browser. Since I reinstalled Firefox I can now also not use Plex because Firefox can't install the required plugins.

I will attach screenshots of all the errors I get.

All of the above worked when I tried it on the Edge browser.

Firefox version: 126.0 Windows 11

Things I have tried to fix the issue:

• Use the network connection from my phone instead of my home network
• Disable firewall and windows defender
• Reinstall Firefox
• Refresh Firefox
• Downgrade to version 125.0.1 and 122.0
• Reset router to factory settings
• Flush dns
• Restart PC
• Manually delete profile folder
• Delete temp files
• Change download destination
• Disable "Block dangerous and deceptive content"
• Troubleshoot Mode

Is Firefox using some other temporary folder for downloads?

Any ideas on how to fix this issue would be appreciated.

Thank you.

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Hello, I have a problem: After an automatic update of the language packs, parts of the Firefox menu (version 126.0) are displayed in EN. Parts in DE. Seems to be related to the update... how can I change this again? I have already changed the language settings. Didn't help...it appeared after an automatic update on May 28. Thanks for an idea :)