Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Firefox data gone

  • 1 svar
  • 0 har detta problem
  • 27 visningar
  • Senaste svar av Paul

more options

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data. Is there anything that could be done to restore the data to my account or is that the end?

Alla svar (1)

more options

Hi

Unless you have a copy of you data in Firefox on another device, I am sorry but it will not be possible to recover your data.

Hjälpsam?

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.