Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Blank email screen after upgrade to Supernova 115.3.2.

more options

Hi all, after upgrade from TB 102 to TB115.3.2 I see just a blank screen instead of incoming emails. The account works since I get notitications of the incoming emails and when clicking on the notification the email is opened in a new tab. I tried several solutions I found on the web - changing the visual mode of TB, safe mode etc. but nothing helped. When I create completely new profile I can see the screen and Inbox so maybe there is a problem with my profile after the migration. However I have 15 years of emails in many folders in my Thunderbird and I do not want to loose this structure by creating new profile. Any help please? Thanks a lot.

Hi all, after upgrade from TB 102 to TB115.3.2 I see just a blank screen instead of incoming emails. The account works since I get notitications of the incoming emails and when clicking on the notification the email is opened in a new tab. I tried several solutions I found on the web - changing the visual mode of TB, safe mode etc. but nothing helped. When I create completely new profile I can see the screen and Inbox so maybe there is a problem with my profile after the migration. However I have 15 years of emails in many folders in my Thunderbird and I do not want to loose this structure by creating new profile. Any help please? Thanks a lot.
Bifogade skärmdumpar

Vald lösning

I have finally solved the problem by creating new profile and copying the required folders from the old to the new profile.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

Vald lösning

I have finally solved the problem by creating new profile and copying the required folders from the old to the new profile.

more options

Had you tried Troubleshoot Mode?

more options

Hi, I tried the safe mode but it did not help. Creation of new profile resolved the issue.