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Downloader not working

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  • Senaste svar av anton.darby

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Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

Since the current update of the downloader all I get is no media available when I try to download a video. I changed my downloader to previous version but the same happens. I have re-registered my licence. Any ideas please

Alla svar (4)

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Unfortunately that isn't a Firefox software so Firefox user can help or diagnosis why that downloader isn't working. You need to contact the download developer for help on their software issue.

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Thanks for the reply. How do I get in contact with the download developer?

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Hi Anton, I assume you are using an add-on. When you visit the page on the Mozilla Add-ons site for that add-on, the Description or one of the boxes in the left column should have contact and support information. Or if you purchased a license, you probably know the company's website already.

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OK, thanks a lot for getting back to me.

Anton