Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Delete and Reinstall FFox

  • 2 svar
  • 0 har detta problem
  • 7 visningar
  • Senaste svar av James

chipcfh
chipcfh
more options

Asked earlier about deleting and doing a reinstall. Would that mean losing bookmarks, profile etc.? I have backed those up and would like to know if anything else might be required.

YoutubeTV is suddenly not working on Firefox, fine elsewhere ... they suggest doing complete reinstall.

Asked earlier about deleting and doing a reinstall. Would that mean losing bookmarks, profile etc.? I have backed those up and would like to know if anything else might be required. YoutubeTV is suddenly not working on Firefox, fine elsewhere ... they suggest doing complete reinstall.

Alla svar (2)

Terry
Terry
more options

I suggest backing up the entire Mozilla folder containing the profile folder(s). The remedy seems extreme for an issue on one site. Try removing cookies or forgetting the site, otherwise troubleshooting.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/troubleshoot-issues-related-to-add-ons

James
James
  • Top 25 Contributor
  • Moderator
more options

Your Bookmarks and other stuff are not in the Firefox program folder but rather in a separate place.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data