Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Bookmarks greyed out and link not working

  • 2 svar
  • 0 har detta problem
  • 16 visningar
  • Senaste svar av cor-el

more options

My bookmarks are greyed out and are not working. This happened this morning and i don't know what is causing this problem. We restarted the computer and now some of the links (when you click) just bring you to firefox login. They don't go to the bookmark site.

My bookmarks are greyed out and are not working. This happened this morning and i don't know what is causing this problem. We restarted the computer and now some of the links (when you click) just bring you to firefox login. They don't go to the bookmark site.

Alla svar (2)

more options

Check your bookmarks file: Your bookmarks file may have become corrupted or damaged, causing your bookmarks to not work properly.

more options

If you use Sync, best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).