Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

downloads not working

  • 1 svar
  • 0 har detta problem
  • 3 visningar
  • Senaste svar av cor-el

more options

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download failed', or if the download completes, then before it oopens I get the error message saying that there has been some problem. Paradoxically, this also happened when I tried to download Firefox's own recent update. What can I do to fix this?

For some reason PDF (and I think sometimes other downloads) fail when I try to do them on Firefox. They work perfecty well on Chrome. I either get the message 'download failed', or if the download completes, then before it oopens I get the error message saying that there has been some problem. Paradoxically, this also happened when I tried to download Firefox's own recent update. What can I do to fix this?

Alla svar (1)

more options

What security software do you have?

It is possible that (anti-virus) security software is causing the problem, so check its settings for Firefox. Try to disable security software temporarily to see if that makes a difference.