Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I didn’t get any of my recovery codes, what can I do now?

  • 1 svar
  • 0 har detta problem
  • 1 visning
  • Senaste svar av Paul

Maire
Maire
more options

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.

'''I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.

Alla svar (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Maire

This support article should help you with this:

https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys#w_generate-and-store-your-recovery-key