Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Difference between 2 installations, once cannot move messages

  • 4 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av firefox1809

more options

On an older machine running Thunderbird (latest version) for a while I can drag a message which contains a PDF attachment from an inbox of one Gmail account to a folder that's under another Gmail account. No problem there. On a new machine I just started and installed Thunderbird, I cannot move the same exact email message from the same source inbox to the same destination folder. The transfer times out. I can transfer messages that don't contain attachments on the new machine but not the one that has the attachment. So I can transfer the messages with attachments that way on the old installation but not on the new one, even though both are the same Thunderbird version.

Thanks for your help.

On an older machine running Thunderbird (latest version) for a while I can drag a message which contains a PDF attachment from an inbox of one Gmail account to a folder that's under another Gmail account. No problem there. On a new machine I just started and installed Thunderbird, I cannot move the same exact email message from the same source inbox to the same destination folder. The transfer times out. I can transfer messages that don't contain attachments on the new machine but not the one that has the attachment. So I can transfer the messages with attachments that way on the old installation but not on the new one, even though both are the same Thunderbird version. Thanks for your help.

Alla svar (4)

more options

but is the anti virus in use the save version and settings. That sounds like the A/V slowing things to a crawl so the copy times out.

more options

I have disabled A/V but it made no difference. The file size is not that huge either, even a 3.06 MB wont send. I also ran Thunderbird in troubleshooting mode and it made no difference.

more options

the next logical step is try the operating system safe mode with networking.

more options

That did solve the problem, hurray. But now the question is what's causing it. Any leads in mind?