Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Can't set up 2 Factor Auth

  • 4 svar
  • 1 har detta problem
  • 28 visningar
  • Senaste svar av Su5eD

Su5eD
Su5eD
more options

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

I tried to set up 2FA on my firefox account, but it didn't work. How to reproduce: 1.Go to account settings; 2. Click "enable" next to Two-step authentication; 3.Scan QR Code with Google Authenticator app (or Authy); 4.Enter the code from the app; 5 - I got an "Invalid two-step authentication code" error under the text box; I also tried manually entering the key manually, but it didn't work either.

Alla svar (4)

Eve
Eve
more options

are you entering the random code generated in Authy AFTER you scan the QR code?

Su5eD
Su5eD Frågans ägare
more options

Eve said

are you entering the random code generated in Authy AFTER you scan the QR code?

Yes, of course.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Su5eD
Su5eD Frågans ägare
more options

cor-el said

Are you connected to the internet on the mobile device and use a reliable time service are the TOTP code is time dependent and is only valid for thirty seconds ?

Yes