Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

My Fosfire account did not sync correctly, what do I do?

more options

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

I have not been able to locate my answer. I have tried for several minutes and do not know what to do. DO I NEED TO CLOSE MY ACCOUNT?

Alla svar (2)

more options

Hi gee2creek, let's review how far you got:

  • You created a Firefox Account to set up Sync (note: that's a different account from your Support website account)
  • You received an email to confirm your Firefox Account, and you confirmed it
  • You set up the Sync service on your Windows 10 Firefox, and it was able to connect
  • You tried to add a Firefox on Android to your Sync account and that isn't working

Is that right? Do you get a specific error message?

more options

Oh, wait, I think I see your other question:

https://support.mozilla.org/questions/1210397