Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Sync on one device doesn't match another

  • 1 svar
  • 1 har detta problem
  • 11 visningar
  • Senaste svar av bygabyga

more options

Dying here. Windows did upgrade and somehow wiped out Firefox- Had to reinstall.

Tried to sync. had to reset password - didn't know it would wipe details.

Have Firefox on ipad and all details still there- how do I get them to my laptop?

HELPPPPPPP

Dying here. Windows did upgrade and somehow wiped out Firefox- Had to reinstall. Tried to sync. had to reset password - didn't know it would wipe details. Have Firefox on ipad and all details still there- how do I get them to my laptop? HELPPPPPPP

Alla svar (1)

more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Sync
  2. Tap on Synchronise now

This will “force” a synchronisation of the data that is on the local device storage.