Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

can send but can't receive email

  • 1 svar
  • 2 har detta problem
  • 10 visningar
  • Senaste svar av christ1

cyoung
cyoung
more options

Have 2 comcast email accounts. 5 days ago both stopped receiving email through Thunderbird on my laptop. They're working on the comcast website. Magically one of the email accounts started receiving yesterday -no problem.

The other is still 'stuck' and NOT receiving email Through Thunderbird on my laptop; I can send email with no problem. Of course this is my primary email account. Comcast checked settings and could find no problems on their end. Gave me a number for their Security Assurance Center but so far can't get them to pick up my call. sigh Seems strange that one works and the other doesn't; essentially same settings for both.

Help appreciated.

Have 2 comcast email accounts. 5 days ago both stopped receiving email through Thunderbird on my laptop. They're working on the comcast website. Magically one of the email accounts started receiving yesterday -no problem. The other is still 'stuck' and NOT receiving email Through Thunderbird on my laptop; I can send email with no problem. Of course this is my primary email account. Comcast checked settings and could find no problems on their end. Gave me a number for their Security Assurance Center but so far can't get them to pick up my call. sigh Seems strange that one works and the other doesn't; essentially same settings for both. Help appreciated.

Vald lösning

This would suggest the problem is at the Comcast end. You may want to check this article though. https://support.mozilla.org/en-US/kb/cannot-receive-messages

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

christ1
christ1
  • Top 25 Contributor
more options

Vald lösning

This would suggest the problem is at the Comcast end. You may want to check this article though. https://support.mozilla.org/en-US/kb/cannot-receive-messages