Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Constantly getting connection timeouts when loading websites, have to keep retrying to get pages to load.

more options

Hello,

Had this problem for a few days now. Sometimes pages will load quickly and fine. But other times they will take a while and then just display a connection timeout error message. After trying a few times to load page again it will work. As you can understand this is very frustrating.

Any ideas what is happening and how to solve it?

Many Thanks, Jim

Hello, Had this problem for a few days now. Sometimes pages will load quickly and fine. But other times they will take a while and then just display a connection timeout error message. After trying a few times to load page again it will work. As you can understand this is very frustrating. Any ideas what is happening and how to solve it? Many Thanks, Jim

Alla svar (1)

more options

Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"