Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

NYT link no longer works in Firefox

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av alfiebb

alfiebb
alfiebb
more options

Does anyone have an idea why my NYT subscription no longer works in Firefox but is working fine in other browers? When I try to log in, it takes me to a message that says:

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

Is there anything I can do to fix this? Thanks.

Does anyone have an idea why my NYT subscription no longer works in Firefox but is working fine in other browers? When I try to log in, it takes me to a message that says: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." Is there anything I can do to fix this? Thanks.

Vald lösning

This can indicate a problem with the cookies NYTimes has stored in Firefox. One may be corrupted, or out-of-date information might be mixing with current information.

I suggest clearing your cookies for the site. If you can view any page on the site, try any of these:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging in again. Any improvement?

In some cases, privacy-enhancing settings changes or add-ons can block some information the site requires. If simply clearing cookies and accepting new ones does not fix the redirect issue, it could be one of the following issues:

  • "Third party cookies" blocked
  • Referer header blocked
Läs svaret i sitt sammanhang 👍 2

Alla svar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vald lösning

This can indicate a problem with the cookies NYTimes has stored in Firefox. One may be corrupted, or out-of-date information might be mixing with current information.

I suggest clearing your cookies for the site. If you can view any page on the site, try any of these:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging in again. Any improvement?

In some cases, privacy-enhancing settings changes or add-ons can block some information the site requires. If simply clearing cookies and accepting new ones does not fix the redirect issue, it could be one of the following issues:

  • "Third party cookies" blocked
  • Referer header blocked
alfiebb
alfiebb Frågans ägare
more options

That fixed it! Thanks!!