Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

Can't open Gmail with Windows 8.1 (still works with I.E., and this wasn't a problem on Windows XP)

  • 1 одговор
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао Moses

more options

Hi! I've switched from Windows XP to 8.1. I've installed Firefox, but when I try to access gmail, I get a message that says gmail can't be opened because I need to disable cookies. I don't want to disable cookies, and this was never a problem before. Gmail still works through Internet Explorer, which is not as good a browser. How do I get gmail and firefox to play nicely together in the sandbox and still share cookies? Thanks!

Hi! I've switched from Windows XP to 8.1. I've installed Firefox, but when I try to access gmail, I get a message that says gmail can't be opened because I need to disable cookies. I don't want to disable cookies, and this was never a problem before. Gmail still works through Internet Explorer, which is not as good a browser. How do I get gmail and firefox to play nicely together in the sandbox and still share cookies? Thanks!

Сви одговори (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"