Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Learn More

Thunderbird profile does not load properly

  • 1 одговор
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао Manuel Lamiroy

more options

I have two different profiles on my computer. The one loads without a problem. The other one suddenly no longer loads any mails and no longer has any account information. It just starts with the wizard to create an account. The folder with the profile still exists, and TB points to the correct folder. Creating a new profile in the profile manager and pointing it to that folder results in the same: no mails or folders load and it starts the wizard to create an account. Launching in troubleshoot mode also has the same result. So, it looks like it can't access the information about the accounts. What can I do?

TB 115.6.0, 64 Bit, Windows 11 (22H2)

I have two different profiles on my computer. The one loads without a problem. The other one suddenly no longer loads any mails and no longer has any account information. It just starts with the wizard to create an account. The folder with the profile still exists, and TB points to the correct folder. Creating a new profile in the profile manager and pointing it to that folder results in the same: no mails or folders load and it starts the wizard to create an account. Launching in troubleshoot mode also has the same result. So, it looks like it can't access the information about the accounts. What can I do? TB 115.6.0, 64 Bit, Windows 11 (22H2)

Изабрано решење

Never Mind. I found a solution. The Address Book still was intact. So, I tried another solution I found online: Recreate the accounts, and then in the server settings of the email account, change the folder to redirect to the old mailbox in the mail folder. I did have to reconfigure all add-ons.

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (1)

more options

Одабрано решење

Never Mind. I found a solution. The Address Book still was intact. So, I tried another solution I found online: Recreate the accounts, and then in the server settings of the email account, change the folder to redirect to the old mailbox in the mail folder. I did have to reconfigure all add-ons.