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Blank screen when starting

  • 2 одговорa
  • 2 имају овај проблем
  • 13 прегледа
  • Последњи одговор послао ricke.

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When I click on firefox my screen comes up black with just the minimize and close buttons showing.

When I click on firefox my screen comes up black with just the minimize and close buttons showing.

Изабрано решење

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

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Одабрано решење

Sorry, please disable hardware acceleration as a temporary workaround. This is an incompatibility between Firefox 33 and some older graphics card/chipset drivers. More info: https://support.mozilla.org/questions/1025438

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Thank you for your help.