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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga Moses

tomhaskins
tomhaskins
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I am having "browser specific" issues with Firefox. I work on a Mac with OS 10.7.5. I contacted Apple support thinking the problem with my operating system. We reinstalled the operating system and the firefox crashes continued. We then deleted Firefox from the Applications folder and downloaded a new Firefox application. The freezes continue with spinning beach ball. Firefox freezes my computer prevent me from quitting Firefox or opening any other application. When I recreate these steps in Safari and visit the URL where the freeze occurred I do not have these problems. The pages load and Finder operates with no problems. Please advise

I am having "browser specific" issues with Firefox. I work on a Mac with OS 10.7.5. I contacted Apple support thinking the problem with my operating system. We reinstalled the operating system and the firefox crashes continued. We then deleted Firefox from the Applications folder and downloaded a new Firefox application. The freezes continue with spinning beach ball. Firefox freezes my computer prevent me from quitting Firefox or opening any other application. When I recreate these steps in Safari and visit the URL where the freeze occurred I do not have these problems. The pages load and Finder operates with no problems. Please advise

Krejt Përgjigjet (1)

Moses
Moses
  • Moderator
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Are you able to open Firefox to retrieve crash reports? Press CMD + L and type about:crashes and copy/paste the first five that begin with bp- into the comment box here.

If you aren't able to open Firefox, please use the steps below to get your crash reports. (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.

  1. Open the 5 most recent files with a text editor and copy the IDs.
  2. Paste each ID with bp- into the reply window on the forums.