Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Access Denied

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Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from accessing their website. Please tell me how to correct the problem.

"You don't have permission to access "http://thegreatcourses.com" on this server.

Thank you.

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from accessing their website. Please tell me how to correct the problem. "You don't have permission to access "http://thegreatcourses.com" on this server. Thank you.

Krejt Përgjigjet (2)

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"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN, try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network -> Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.

I've seen cases where having enabled Resist Fingerprinting was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work, try "Forget About This Site" in the right-click context menu of an history item. Note that this might remove saved passwords for this website, so make a note if you have any.

E dobishme?

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Does it work with a full URL to a public page (no sign-in required)? For example, New Releases:

https://www.thegreatcourses.com/courses/sort-by/news_from_date/sort-direction/desc?new_release=1&ICMP=126573

Or is the problem when you try to access your account or library, or other pages that require a sign-in?

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.