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Firefox won't open on Mac despite trying everything I've read

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 19 parje
  • Përgjigjja më e re nga Daniel Soutar

Daniel Soutar
Daniel Soutar
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Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried multiple times, the option key, and re-installing. Nothing seems to work, which suggests something about my user settings is the issue, but a) I am not keen on deleting this if possible and b) I won't delete my user settings unless that is necessary. Like the attached thread, I am happy to attach crash reports, but without the ability to even open Firefox properly it's not obvious how I do this - force-quitting it just sends a report to Apple.

Any help much appreciated - I'd quite like Firefox working again.

My laptop is a MacBook Pro 13 2020 (Intel) running macOS Monterey (12.7.4). I installed the version of Firefox available for download as of writing (v127.0 based on Finder).

Similar to the issue described in this thread (https://support.mozilla.org/bm/questions/1240674), I am unable to open Firefox - it simply refuses to open. I've tried multiple times, the option key, and re-installing. Nothing seems to work, which suggests something about my user settings is the issue, but a) I am not keen on deleting this if possible and b) I won't delete my user settings unless that is necessary. Like the attached thread, I am happy to attach crash reports, but without the ability to even open Firefox properly it's not obvious how I do this - force-quitting it just sends a report to Apple. Any help much appreciated - I'd quite like Firefox working again. My laptop is a MacBook Pro 13 2020 (Intel) running macOS Monterey (12.7.4). I installed the version of Firefox available for download as of writing (v127.0 based on Finder).

Krejt Përgjigjet (1)

Daniel Soutar
Daniel Soutar I zoti i pyetjes
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To be absolutely clear - the icon bounces up and down, but no window is present and no screen comes up. Nothing happens until I force-quit the application, and then it's just macOS telling me it'll send a report to Apple.

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