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mozilla thunderbird master password/don't know it

jonrobam
jonrobam
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My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Ndryshuar nga James

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Jon, what version of Thunderbird is it?

The Primary Password (formerly known as the Master Password) controls access to your saved account passwords. If you do not remember your Primary Password, you can reset it, but you will need to re-enter your account user names and passwords. See: Protect your Thunderbird passwords with a Primary Password (the last section covers resetting the password).

E dobishme?

Bëni një pyetje

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.