Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

new device, lost info

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga Paul

Chelsea Reedy
Chelsea Reedy
more options

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

hello, ive had my Firefox account for YEARS. i got a new device, and installed firefox on the new device. i logged into to new device, told it to sync my old data over, and instead, i think it removed all my old data. my passwords are still saved, but my bookmarks, my collections for tabs are gone, and i cant seem to get them back. this was done across my 4 devices. how can i backdate, or find an old backup to revive?

Krejt Përgjigjet (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you still have your data on a copy of Firefox (such as your old phone)?