Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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autoconfig

  • 1 përgjigje
  • 0 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Roland Tanglao

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Hello,

I am currently facing difficulties with the automatic configuration of the Thunderbird mail client. I have set up a web server that provides an XML file containing the configuration information, accordingly to what we can see here -> https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat, and the URL of the file is accessible without any problem from my host. However, when I try to configure Thunderbird to automatically retrieve the configuration, it doesn't seem to send an HTTP request to the server. I used wireshark to see what happens here and I can see a DNS request for autoconfig.mydomain and a response with the correct IP, but no HTTP request after that. I used the log console of thunderbird and I get those messages : mail.setup: guessConfig failed: Impossible de trouver un serveur

Here's what I have checked so far:

The configuration XML file has been validated and does not contain any syntax errors. The URL of the XML file is correct and accessible from a web browser. No proxy settings on my system. No firewall rules seems to be blocking my system to access autoconfig. Despite all these checks, I still can't resolve the issue.

If you have encountered a similar problem or have any ideas about what might be causing this behavior, I would greatly appreciate it if you could share them.

Here are some additional details that might be helpful:

Operating System: Windows 11 Thunderbird Version: 115.0.1 (also tested on 102.5.1) The configuration XML file is accessible at this URL: http://autoconfig.<mydomain.com>/mail/config-v1.1.xml?emailaddress=<username>@<mydomain.com> Error message in the Thunderbird error console: "mail.setup: guessConfig failed: can't find a server"

Thank you in advance for your help !

Hello, I am currently facing difficulties with the automatic configuration of the Thunderbird mail client. I have set up a web server that provides an XML file containing the configuration information, accordingly to what we can see here -> https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat, and the URL of the file is accessible without any problem from my host. However, when I try to configure Thunderbird to automatically retrieve the configuration, it doesn't seem to send an HTTP request to the server. I used wireshark to see what happens here and I can see a DNS request for autoconfig.mydomain and a response with the correct IP, but no HTTP request after that. I used the log console of thunderbird and I get those messages : mail.setup: guessConfig failed: Impossible de trouver un serveur Here's what I have checked so far: The configuration XML file has been validated and does not contain any syntax errors. The URL of the XML file is correct and accessible from a web browser. No proxy settings on my system. No firewall rules seems to be blocking my system to access autoconfig. Despite all these checks, I still can't resolve the issue. If you have encountered a similar problem or have any ideas about what might be causing this behavior, I would greatly appreciate it if you could share them. Here are some additional details that might be helpful: Operating System: Windows 11 Thunderbird Version: 115.0.1 (also tested on 102.5.1) The configuration XML file is accessible at this URL: http://autoconfig.<mydomain.com>/mail/config-v1.1.xml?emailaddress=<username>@<mydomain.com> Error message in the Thunderbird error console: "mail.setup: guessConfig failed: can't find a server" Thank you in advance for your help !

Krejt Përgjigjet (1)

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Hi Tarann

I recommend asking in the enterprise group. https://thunderbird.topicbox.com/groups/enterprise

Cheers!

...Roland