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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/

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i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/ every time i click on log in it sends me to a normal sign in page: https://files.catbox.moe/ap80cq.png then i click on sign in and it throws me to another page: https://files.catbox.moe/eyea5d.png from there it doesn't work as it should i completed the 2fa setup by scanning the qr, it shows up on my google authenticator but when i enter the 6 digit codes its generating in the login page, it just says they are invalid (they are not. i tried it like 50+ times): https://files.catbox.moe/8zxns6.png i tried using the other method as well same thing happens: https://files.catbox.moe/i8esej.png

i can login fine in places where it doesn't require me to enable 2fa like https://accounts.firefox.com/ i tried enabling 2fa from there (through my account's settings but the same thing happens): https://files.catbox.moe/onm1yw.png

note: by 2fa i mean Two-step authentication

i can't login to my add-on account: https://addons.mozilla.org/en-US/firefox/user/17223206/ every time i click on log in it sends me to a normal sign in page: https://files.catbox.moe/ap80cq.png then i click on sign in and it throws me to another page: https://files.catbox.moe/eyea5d.png from there it doesn't work as it should i completed the 2fa setup by scanning the qr, it shows up on my google authenticator but when i enter the 6 digit codes its generating in the login page, it just says they are invalid (they are not. i tried it like 50+ times): https://files.catbox.moe/8zxns6.png i tried using the other method as well same thing happens: https://files.catbox.moe/i8esej.png i can login fine in places where it doesn't require me to enable 2fa like https://accounts.firefox.com/ i tried enabling 2fa from there (through my account's settings but the same thing happens): https://files.catbox.moe/onm1yw.png note: by 2fa i mean Two-step authentication

Zgjidhje e zgjedhur

Make sure you have the correct time on the mobile device and on the computer because the 6 digit TOTP code is only valid for 30 seconds (the Google Authenticator app shows a timer), so any time misalignment causes the code not to work.

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Zgjidhja e Zgjedhur

Make sure you have the correct time on the mobile device and on the computer because the 6 digit TOTP code is only valid for 30 seconds (the Google Authenticator app shows a timer), so any time misalignment causes the code not to work.