Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

mozilla firefox not working

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga FredMcD

more options

web browser is not open some times it shows error and not open. if browser is open no tab or website is open. no support page open

web browser is not open some times it shows error and not open. if browser is open no tab or website is open. no support page open
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

Step one: Reboot the computer. This should release anything locked/not working.


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

more options

Zgjidhja e Zgjedhur

Step one: Reboot the computer. This should release anything locked/not working.


You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.