Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Issues logging into Firefox/Mozilla on Firefox for Android

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga ikt

ikt
ikt
more options

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device.

Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in.

- I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account

I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

When trying to login to addons.mozilla.org to add add-ons to my collection, for Firefox Nightly - it prompts me with an e-mail verification. This mail is never sent to the specified address, no matter how often I retry. I just can't seem to enter accounts.firefox.com on Firefox, on my Android device. Ironically, there are no issues logging in using Chrome, on the same Android device, nor on other (desktop) devices. They just ask me for my 2FA code and then I'm logged in. - I did not forget my password - I have two-factor authentication using an authentication app (Google Authenticator) - I did previously manage to log in to accounts.firefox.com (months ago) - I'm running Firefox Nightly - the latest available version from the Google Play Store - I'm signed into Firefox Sync in Firefox, with the same account - I'm also using Lockwise, with the same account I don't know when this started, as my last login was months ago, before my botched attempts yesterday.

Zgjidhje e zgjedhur

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

ikt
ikt I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

Right, that was stupid.

I tried logging in, in Private Browsing mode. Worked fine.

Deleted cookies, and I managed to log in fine.

This still feels like some bug in the website/authentication stuff, but it's not an app bug. Though adding the option to manage individual cookies would be neat, I had to remove all cookies, which is quite annoying.