Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

I download latest version of firefox and when I try to install I get a message that says 'Unable to Update' 'You don't have permission to install it'

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Kendawg

more options

My older mac was on the fritz and just got it back from repair. It was rest to an older version of Firefox so I've downloaded latest version but when I try to install it says 'Unable to Update' ' A recommended security and stability update is available but you do not have the system permissions required to install it. Please contact your systems admin, or try again from the account that has permission to install software on this computer'.

What do I need to change in my settings?

thank you!

My older mac was on the fritz and just got it back from repair. It was rest to an older version of Firefox so I've downloaded latest version but when I try to install it says 'Unable to Update' ' A recommended security and stability update is available but you do not have the system permissions required to install it. Please contact your systems admin, or try again from the account that has permission to install software on this computer'. What do I need to change in my settings? thank you!

Zgjidhje e zgjedhur

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 62.0.2:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

more options

Zgjidhja e Zgjedhur

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop Firefox 62.0.2:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.