Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Certain Pages will not load (Amazon, Youtube etc,)

  • 3 përgjigje
  • 4 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Capt.C.Delany

Capt.C.Delany
Capt.C.Delany
more options

Hello, I am a new user of Firefox, I switched from Chrome. I am having problems loading certain pages that work on other browsers. Almost all the web pages I go to work fine, however Youtube and Amazon are the two biggest ones that have been giving me problems. When I type in the address, (I have also tried going in through a search engine) I get a page full of what I can only describe as "Wingdings." I have posted a picture to show. Needless to say it is very frustrating. I disabled my security, confirmed its allowed on the firewall, removed and re-installed Java. Kind of at my wits end and hope someone can help.

Hello, I am a new user of Firefox, I switched from Chrome. I am having problems loading certain pages that work on other browsers. Almost all the web pages I go to work fine, however Youtube and Amazon are the two biggest ones that have been giving me problems. When I type in the address, (I have also tried going in through a search engine) I get a page full of what I can only describe as "Wingdings." I have posted a picture to show. Needless to say it is very frustrating. I disabled my security, confirmed its allowed on the firewall, removed and re-installed Java. Kind of at my wits end and hope someone can help.

Zgjidhje e zgjedhur

Hi

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections. Websites like Facebook and YouTube have enabled Brotli (br) encoding for files send via a secure connection. Some (security) software that intercepts a secure connection to scan the content doesn't know about this encoding and changes the content-type header to text/plain. A possible workaround is to modify the involved pref and remove the trailing ", br" to prevent the server from sending files with Brotli compression.

  • network.http.accept-encoding.secure = "gzip, deflate, br" => "gzip, deflate" (without quotes)

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (3)

Capt.C.Delany
Capt.C.Delany I zoti i pyetjes
more options

Here is a screenshot

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zgjidhja e Zgjedhur

Hi

Firefox 44+ accepts a new kind of encoding (compression) called Brotli (br) for secure connections. Websites like Facebook and YouTube have enabled Brotli (br) encoding for files send via a secure connection. Some (security) software that intercepts a secure connection to scan the content doesn't know about this encoding and changes the content-type header to text/plain. A possible workaround is to modify the involved pref and remove the trailing ", br" to prevent the server from sending files with Brotli compression.

  • network.http.accept-encoding.secure = "gzip, deflate, br" => "gzip, deflate" (without quotes)

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Capt.C.Delany
Capt.C.Delany I zoti i pyetjes
more options

That works perfectly after I figured it out. Thank you!