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Crash. no crashing thread identified; ERROR_NO_MINIDUMP_HEADER
i ve setup win 10 some months ago. Browser works good for 2-4 months. Then a lot of chrashes are starting. I cant even open browser, see crash. I can open it only in a safe mode. What should i do? this is the second time with crashes. Tmeline: 2016. Set up win 10. +2 months. Crashes. Re setup win 10. + 3 month. Crashes.
Crashes from 23.04
bp-ea103ea4-db2b-4b16-8d1f-cce401170422 bp-de13537e-7b27-4550-a95e-b5beb1170422 bp-78672cae-258f-4ae2-8eb5-0abe20170422 bp-a56e856e-6502-4ccc-87c3-1c1cd1170422 bp-09573f6e-2cc3-4b7d-8314-a6cd41170422
Krejt Përgjigjet (1)
As you can see by the signature of your reports, there is no crash related data available in the reports.
Some suggestions to try:
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties of the Firefox desktop shortcut.
Try to start Firefox in Safe Mode to see if that has effect.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.
- http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked