Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Firefox 7.0.1 crashes very often when loading any page that has Flash - eg: Facebook, Youtube etc.

  • 7 odgovorov
  • 109 ima to težavo
  • 8 ogledov
  • Zadnji odgovor od Tim

more options

Firefox 7.0.1 crashes very often when loading any page that has Flash - eg: Facebook, YouTube etc. This is frustrating. Any solution for this? I tried reinstalling Flash, also deleted all Flash settings from User profile, still no good.

Firefox 7.0.1 crashes very often when loading any page that has Flash - eg: Facebook, YouTube etc. This is frustrating. Any solution for this? I tried reinstalling Flash, also deleted all Flash settings from User profile, still no good.

Spremenil djkj

Vsi odgovori (7)

more options
more options

I do not have a crash ID because Firefox just freezes (hourglass on the window) and then I have to kill the process from Task Manager in Windows 7. No message, no IDs, just freezes. Then Firefox starts with the "Oops this is embarrassing" message, asking which tabs to restore. This happens randomly when accessing sites like Facebook and YouTube and playing videos.

Can I check the log to see if there is a crash ID?

more options

I will try to install the debugging tool and see if I can get any more info. The crash involving Videos/Flash is not the typical crash where you can see the Mozilla Crash Reporter. Its just a plain hourglass freeze-restart.

I can also confirm that the problem occurs more frequently when running Firefox 7.0.1 over a Remote desktop connection.

more options

Same issue here, it says NOT RESPONDING and after 20 seconds came back to life. Hardware acceleration is not active, I`ve noticed that the crash rate is lower now, but still present.

more options

The program firefox.exe version 7.0.1.4288 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 149c
Start Time: 01cc965e2890f0e6
Termination Time: 20
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: f2d09708-0253-11e1-ae57-005056c00008
more options

Log Name: Application Source: Application Hang Date: 29.10.2011 20:32:21 Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: I7-eXtreme-PC Description: The program firefox.exe version 7.0.1.4288 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 149c
Start Time: 01cc965e2890f0e6
Termination Time: 20
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Report Id: f2d09708-0253-11e1-ae57-005056c00008

Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Hang" />
   <EventID Qualifiers="0">1002</EventID>
   <Level>2</Level>
   <Task>101</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2011-10-29T17:32:21.000000000Z" />
   <EventRecordID>23767</EventRecordID>
   <Channel>Application</Channel>
   <Computer>I7-eXtreme-PC</Computer>
   <Security />
 </System>
 <EventData>
   <Data>firefox.exe</Data>
   <Data>7.0.1.4288</Data>
   <Data>149c</Data>
   <Data>01cc965e2890f0e6</Data>
   <Data>20</Data>
   <Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data>
   <Data>f2d09708-0253-11e1-ae57-005056c00008</Data>
   <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
 </EventData>

</Event>

more options