Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Recover saved passwords [edited] @gmail.com

Vladyslav
Vladyslav
more options

After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firefox [edited] @gmail.com account. How can I roll back to 15.08?

After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firefox [edited] @gmail.com account. How can I roll back to 15.08?

Spremenil James

Vsi odgovori (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

If you didn't use a Recovery Key to allowing a password change, it's normal for the data in the Sync cloud to be deleted because it was encrypted with the old password and would not be undecipherable. But I don't think that normally deletes locally stored data. (I'm not going to test it!)

Was this the only data you lost in the process?

Do you make regular backups of your computer?