Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Web pages freeze, browser crashes, since last update

  • 2 odgovora
  • 1 ima to težavo
  • 9 ogledov
  • Zadnji odgovor od FredMcD

tsoconnell2
tsoconnell2
more options

For past week or so, pages very, very slow to load. I often must close and open browser, as pages become unresponsive. I have NEVER had this problem; have always been able to open these multiple tabs and navigate between them with no problem at all over past year! I have made zero changes to add-ons or software in past 2 months. The ONLY change has been the FireFox update. I am now being forced to use another browser. Please let me know how I can reverse the update and go back to an older, stable, usable version of FireFox

For past week or so, pages very, very slow to load. I often must close and open browser, as pages become unresponsive. I have NEVER had this problem; have always been able to open these multiple tabs and navigate between them with no problem at all over past year! I have made zero changes to add-ons or software in past 2 months. The ONLY change has been the FireFox update. I am now being forced to use another browser. Please let me know how I can reverse the update and go back to an older, stable, usable version of FireFox

Vsi odgovori (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?



In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

FredMcD
FredMcD
more options

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding