Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

lost everything with new update

  • 1 odgovor
  • 3 imajo to težavo
  • 3 ogledi
  • Zadnji odgovor od cor-el

mb75881
mb75881
more options

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

I don't want to use sync. I don't want to sign into firefox, but i guess i have to with new, unwanted update. I lost all my bookmarks, passwords, saved pages and I am livid!!! I don't have time to search for what I one day had easily and now have lost for no reason. Please help. I'm sorry to have an attitude, but this is such a shock and I don't need it! And I can't believe it's so difficult to figure out. thanks!!!!!

Vsi odgovori (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).