Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I cannot install the latest version.

  • 1 odgovor
  • 1 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od Shadow110

RobD77
RobD77
more options

I have been ask to update to the latest version. When I do say I prompted to install it. I follow the instructions and get to the downloading page and it never completes the download.

I have been ask to update to the latest version. When I do say I prompted to install it. I follow the instructions and get to the downloading page and it never completes the download.

Vsi odgovori (1)

Shadow110
Shadow110
more options

Hi, please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.0 with a Full Version Installer

Note : please make sure there are no running processes of Firefox open when doing this. If so end them and then install.

Please let us know if this solved your issue or if need further assistance.