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Please can you send me an e-mail address as I have lost over one year's worth of e-mails stored in sub-folders under INBOX that I require to access urgently.

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  • Zadnji odgovor od Matt

vlamgat
vlamgat
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I have been using your e-mail program for several years now and had been very happy with its functionality until 2 days ago when suddenly all my sub-folders in my INBOX disappeared and I am now unable to retrieve any of the messages saved in the sub-folders. I am really disappointed how you implement changes and "fix something that isn't broken" and cause me loose all my data that I urgently require. I notice that other users have had similar problems and that they too are struggling to get information on getting this problem fixed. I will not be advocating your products again as your support process lacks fidelity.

I have been using your e-mail program for several years now and had been very happy with its functionality until 2 days ago when suddenly all my sub-folders in my INBOX disappeared and I am now unable to retrieve any of the messages saved in the sub-folders. I am really disappointed how you implement changes and "fix something that isn't broken" and cause me loose all my data that I urgently require. I notice that other users have had similar problems and that they too are struggling to get information on getting this problem fixed. I will not be advocating your products again as your support process lacks fidelity.

Vsi odgovori (1)

Matt
Matt
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Do you seriously think that is the way to get volunteers to help you?

perhaps this will help http://kb.mozillazine.org/Disappearing_mail