Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Learn More

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

I can not access my account under my original ID name

  • 2 odgovora
  • 2 imata to težavo
  • 5 ogledov
  • Zadnji odgovor od emptybeeff

theinsider
theinsider
more options

I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

I can not access my account under my original ID name: Password reset does not work. I have cookies open, checked CAPS - all ok but it does not recognize any password I use, even though I have reset it several time: number and mix of upper and lower case letter. I ahd to open account with my second email address to send this message. Will now exit and see if I can reenter with the new ID/password

Vsi odgovori (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What account do you mean?

Is this about Sync and the Firefox account or otherwise?

emptybeeff
emptybeeff
more options

Just my Firefox account, like being able to connect to the Community.