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I have had 5 email accounts set up with Thunderbird for several years. Just recently Thunderbird freezes when I try to access that email account. If I click on that email account a second time, I get a Not Responding error at the top of the screen.

I upgraded to 128.0.1esr, but no change.

Ideas?

Thanks, Tom

I was forced to do issues with my windows to reinstall, not having the ability to backup anymore due to the errors.

So after reinstalling windows I install firefox, I log in and it doesn't sync. Searching for a solution I found one that stated, if you have a backup of your files restore those into the new firefox profile. I do that and it shows a syncing animation shortly. Nothing happens though.

I start searching for other solutions, there they state just make a new profile via about:profiles and log in. I do so and it works, it starts syncing, but the problem now is it synced what synced in that other profile. So that other profile never really synced as in it did not grab from the cloud but rather it only upped and with that I guess overwrote everything what I had there? None of my later bookmarks are there, I only have what I had as a physical backup now. Why does sync work so? Not my first fight with sync, but I never lost data like this.

Kinda wish the sync interface was user-friendlier, where I can see what is overwritten or at least that I can choose to upload or download from sync when I log in. Instead of it choosing for me to just upload...

We have been asked to change server settings to OAuth2 on Thunderbird. I thought I had followed instructions properly from the internet but emails will arrive now but I cannot send any. I keep getting a box asking for my password which then isn't recognised. Should I be going into my gmail account via Gmail itself rather than Thunderbird. We have 2 Gmail accounts and 2 outlook accounts coming into Thunderbird I am not a wizz kid at all this and only understand simple instructions. I am wishing I hadn't altered anything now!

My windows 7 hard drive crashed and I was able to recover most of the data but I am not able to find my old bookmarks from the old crashed drive into the new working drive. I currently have the crashed drive as a slave drive and can access folders but how do I transfer the old bookmarks to the newly installed hard drive?

Hi, since yesterday trying to send emails just results in the display box "Sending message" (in German) but it never completes that. Receiving emails works fine. The SMTP entries all appear ok, I have not changed anything in terms of hard- or software. I use windows 10 and thunderbird 115. Sending email via the online interface of the service provider works fine too. This problem appears only when trying to send emails via strato.de but not with gmx.de. As far as I can see the settings are identical. Any ideas? Best regards

hey team Mozilla,

i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device.

on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters).

however, none of those updates are carrying over to my Firefox android app.

to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords.

do you have any advice?

Currently the taskbar icon only offers a few tasks in the context menu, such as open new tab, new window or private new window.

I understand that accessing about:config would allow me some other options, such as recently visited pages. And also allows me to remove those tasks.

I want to add the option to select which profile I open from that menu, instead of opening the default one, then selecting the correct profile in about:profiles that, in turn opens yet another window.

I tried adding a value "browser.taskbar.lists.profiles.enable" and several variations of that command. None worked.

Is there a way to add that option, so when I right-click the icon in the taskbar I can directly select the profile I want to launch?

It has been four weeks now that you have disabled PasswordBoss I have been using firefox for about 15 years now. I under stand that PasswordBoss has sent you the information you requested and you have done nothing for three weeks now please fix this or i will uninstall Firefox and never use it again. I am sure you really don't care but i have quite a few clients that use Firefox and PassordBoss as well i will also recommend removal of firefox as well This is ridicules that is is taking this long.

My firefox recently stopped auto populating my usernames and passwords. I have double and triple checked all my settings. I have updated to latest release of Firefox. I have rebooted my computer. Please help

I have several calendar items that I deleted on my phone which removed them from Google calendar but the reminders continue to appear in the desktop app.

I restored the items, modified them, deleted them from the calendar that appears in TB but no luck.

The notices lock the app - I can't do anything unless I cancel them.

Any suggestions?

Thanks!

Recently, Chase seems to have disabled autocomplete on their login pages (www.chase.com and secure.chase.com). Saved usernames and passwords no longer auto-populate. Yet, Chrome and Edge have been unaffected. Can anyone at Mozilla address this?

Need procedure to up date email that has been transferred to Yahoo from Cox.net Cox stated I can keep my email address and emails will come in through Yahoo. I do not have a Yahoo account which is separate from the Cox.net email address

Need procedure to keep Thunderbird as email contact for emails. Confused!! Please define how to get back to original system of using Thunderbird and automatically open up my emails. Thx

I have tried repeatedly to delete certain local folders but either they won't delete or just come back after restart

I have even gone into the file explorer under the profile-mail-local folder's and done the deletes but still they come back

What am I missing?

So I have Thunderbird 128.0esr (64-bit) installed on Ubuntu 24; I have found a strange issue when I try to send emails with attachments. In this scenario, I scan files in from my scanner to a network folder, and then copy that file from the network folder to a final location, where I chose from Thunderbird to "attach"

If Thunderbird has been opened prior to the document being scanned and created in the first network folder, if I try to attach it to a email, it does, however, when I try to send I get a error "I do not have permission to access that file"; Strange. I close out Thunderbird, re-open, and try to send the file again, and BOOM, no issues with file permissions. I have replicated this many times.

Any ideas? I have tried running "thunderbird" in console to see if any debug information shows up, it does not. And yes, "closing the program and reopening it all-things-equal" always fixes the problem.

When I visit U Tube and click on a video it never loads. I get the rotating circle but it never completes. If i click on the progress bar at the bottom a small window opens the video at that point, bur it never loads. I have removed all add ons, refreshed Firefox, rebooted the computer. It only happens on this computer. I run Firefox on two other computers and they work fine. I run windows 11, updated on a year old Dell Pavilion laptop with 32 mgs of ram