Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Update attempt to 21.0 loops when "connecting to update server." How do i fix it?

  • 2 odpovede
  • 1 má tento problém
  • 20 zobrazení
  • Posledná odpoveď od jrtexas

jrtexas
jrtexas
more options

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason:

"Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

"I'm running Firefox 20.0.1 on a Dell 660s under Windows 7 Premium. I downloaded and installed Firefox in May. I can't seem to get it to update to 21.0 for the following reason: "Available Update" window for Firefox 21.0 pops up daily. I click on Update Firefox and "Downloading Firefox" window pops up with "Connecting to update server..." notification. This continues to run, sometimes for hours (when I forget about it) but it never finishes. I eventually cancel it and it happens again the next day.

Vybrané riešenie

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

iamjayakumars
iamjayakumars
more options

Vybrané riešenie

Make sure your Antivirus is not blocking the download

Disable your Antivirus and give a try..

Are you using Proxy server?

Try to download from the Mozilla official website and update it.

Upravil(a) iamjayakumars dňa

jrtexas
jrtexas Autor otázky
more options

I downloaded the update directly from Mozilla and it worked fine. I will check the other suggestions to see if I can determine why the update didn't work when initiated by Firefox.

Thanks, I appreciate the quick response.