Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Firefox is not checking for updates and will not auto-update

  • 3 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Paul

more options

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off. This is in my personal laptop, where I am the only and admin profile. My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.
Priložené obrázky

Vybrané riešenie

Are you by chance using NordVPN as it is said to be interfering with Firefox updates of late. I believe they are sill using a very broad "block *.mozilla.org" policy which prevent updates for things like Firefox and Extensions.

example from /questions/1445030

"Figured it out. When NordVPN "Web Protection" is on, it fails to check for updates from the About menu as well. When "Web Protection" is off, it correctly checks for updates. I surmise that when Firefox fails to check, it assumes that I need an update and gives the original annoying message."
Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (3)

more options

Vybrané riešenie

Are you by chance using NordVPN as it is said to be interfering with Firefox updates of late. I believe they are sill using a very broad "block *.mozilla.org" policy which prevent updates for things like Firefox and Extensions.

example from /questions/1445030

"Figured it out. When NordVPN "Web Protection" is on, it fails to check for updates from the About menu as well. When "Web Protection" is off, it correctly checks for updates. I surmise that when Firefox fails to check, it assumes that I need an update and gives the original annoying message."

Pomohla vám táto odpoveď?

more options

James said

Are you by chance using NordVPN as it is said to be interfering with Firefox updates of late. I believe they are sill using a very broad "block *.mozilla.org" policy which prevent updates for things like Firefox and Extensions. example from /questions/1445030
"Figured it out. When NordVPN "Web Protection" is on, it fails to check for updates from the About menu as well. When "Web Protection" is off, it correctly checks for updates. I surmise that when Firefox fails to check, it assumes that I need an update and gives the original annoying message."

Ah! this makes sense. I do use Nord. That is incredibly annoying.

Thanks so much for the info & your help!

Pomohla vám táto odpoveď?

more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

Pomohla vám táto odpoveď?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.