Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

no sync data (bookmarks only) received.

  • 2 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od planidu

planidu
planidu
more options

check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

check for the bug. Iremoved a duplicate logon, restart firefox, login, sync only bookmarks, no error msg, but ALSO NO SYNC DATA received. ???

Všetky odpovede (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

planidu
planidu Autor otázky
more options

hello Paul, this method did not work (I tried it already before opening this ticket). Now, I tried to re-connect from scratch with PC, firefox logged in, QR-code on screen, then scan with handy firefox, something started then raised "Fehler 500: Oje, etwas ist schiefgegangen. Wir wurden darüber informiert und arbeiten an einer Lösung." it says you have been informed about the crash already, so waiting for your solution. thanks, Guido