Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Since upgrading to FF 66 Netflix videos don't play.

  • 3 odpovede
  • 1 má tento problém
  • 17 zobrazení
  • Posledná odpoveď od HLMSPL

HLMSPL
HLMSPL
more options

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

Vybrané riešenie

Do you have history to be remembered?

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Vybrané riešenie

Do you have history to be remembered?

HLMSPL
HLMSPL Autor otázky
more options

TyDraniu said

Do you have history to be remembered?

I had History disabled. After reading your question I enabled it and restarted FF. NF videos are playing properly now. Thank you!

Upravil(a) HLMSPL dňa

HLMSPL
HLMSPL Autor otázky
more options

p.s. it seems odd that Remember History has to be enabled for this. I seem to remember having it disabled in pre-66 releases. Maybe I'm wrong. :) Thanks again.

Upravil(a) HLMSPL dňa