Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Learn More

Firefox crashes

  • 1 odpoveď
  • 5 má tento problém
  • 13 zobrazení
  • Posledná odpoveď od user633449

more options

Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears.

I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits.

I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears. I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits. I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Vybrané riešenie

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (1)

more options

Vybrané riešenie

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.