Thunderbird Community Forum

Hello,

I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body text of emails, as you can see in the attached screenshot. Some details:

This is happening with multiple emails, not just one The issue persists across different senders and email types

I'm using Windows 11.

Has anyone else encountered this problem? Do you have any suggestions on how to fix it? Thank you in advance for your help!

Hi - After the June 25 update, my T-Bird mail program is not connecting my Roadrunner email accounts. T-Bird does still connect to GMail. Verified the server setting with TWC. Please let me know what other troubleshooting steps to take. Thank you - Gina

Hello! I'm hoping someone can help me figure out why, when I try to copy email folders from Local to Gmail using Thunderbird, only the first 1-2 subfolders are copying over. (I tried to upload a screen shot to illustrate, but keep getting an error message.)

My end goal is to have all email files residing in Gmail, NOT Local, so they're automatically saved and accessible via Gmail if ever needed (though I use & love Thunderbird for everyday viewing/responding/organizing!) I have a separate biz email that was set up this way at the start -- but for some reason my personal email files all ended up in Local and I can't figure out how to get everything 100% duplicated in Gmail so I can confidently delete the Local folders. Praying I won't have to do this manually for every subfolder!!

Any assistance would be greatly appreciated!

With all of my .comcast email accounts , when I attempt to send an email I get an "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-539727.sys.comcast.net resomta-c2p-539727.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available." Many attempts to correct with comcast. They told me to click network, choose mode of connection in the connection services list, click details, select TCP/IP and renew DHCP lease. That is beyond my abilities, even though I attempted to follow directions thru Thunderbird, I get nowhere! Help!

when i want to write an email, i would like right next to the "To" "cc" Bcc" boxes where an email address goes there to be a small clickable tab, so when i want to add a email to the cc area i just click the small tab next to the cc area and it opens my address book and i then double click on which email i want to add to the cc and it adds it. like it was in outlook 2007. This way everything is precisely in the area where you are pressing things, less clicks this way as well. i hope this can be applied soon. thanks .

I am only able to go back 3 days for my deleted emails, and there are 2 emails from July 5, 6 or 7 I cannot find. How do I find deleted emails and retrieve them? Can someone else remove emails from my inbox?

Hello everyone, Do you know of any way how to use the sensitivity headers (normal, personal, private, confidential) on Thunderbird? The Sensitivity Header is not compatible with the current version of Thunderbird and Thunderbird itself does not seem to have this simple function.

Is there any Thunderbird developer here? I suppose this is not a compliacated implementation (you already have options for receipt and delivery status headers, I suppose adding the sensitivity tag wouldn't be anything hard). Would you please consider this for your next release?

Thanks a lot!

Often I need to see the history of a conversation, and for that I need to have emails listed chronologically.

I would expect that clicking on the date header (which tooltip "Sort by date") would do that, but it's not the case).

For example: https://imgur.com/hhCd9zF.png (also attached).

In the screenshot, from top to bottom, you can see emails sent in July 2023, then August 2023, then July 2023 again, then more August 2023. The order is clearly messed up.

I've had this issue for a very long time and it's very hampering.

Thanks. Cheers, Manuel

I'm trying to send a pdf file ( generated by my bank ) to a third party for them to complete their part. When I click submit, thunderbird opens up instead of my default email app- Microsoft Office- outlook. I've tried various searches and I have deleted the pdf option in 'tools/files but thunderbird still opens. I read something about TWINUI that I just don't understand... I'm 73 Can anyone help?

Hello.

I have a problem with Thunderbird in the latest version; it doesn't open some PDF files that are in attachments. The file is not empty, it has the correct size, but when opened through the preview in Thunderbird, it is empty. However, after saving and opening it with Acrobat Reader, there is a message that the file is corrupted or poorly decoded.

The problem started occurring a few days ago.

When I opened my T-Bird email this morning the only folder it had was "Local Folders" - it no longer had my webmail accounts. I spent 3 hours trying to fix the situation by reviewing many internet help sites but nothing has worked - or the directions (for manually rebuilding a profile for example) were way too complex for me). I have to believe this is something fairly simple.

I use Outlook from Microsoft 365. Last year I had to buy a service from Owl to work with Microsoft's system (they forced everyone to use Exchange I think). I'm still getting Outlook email and can access it through a web browser.

My address book shows all of my contacts. Also, I can find my profile in File Explorer and see all of my inbox, sent, and other folders so I think my profile is in tact - it's just not being recognized by Thunderbird.

Does anyone know how I can get my profile back?

1. I use thunderbird for three mail accounts with microsoft and need to update my authentication. Your article shows me what to do and I am keen to try. My point of contention is "Administrator approval". I have no Administrator. On my PC I am the administrator. Can you elaborate on what I have to do. I do not have a {tenant-ID}. 2. Do I have to do the administrator approval for each mail account separately? Hope you can help. Regards Nick email: gigerne@gmail.com

Beginning just this morning (July 12) when I open received messages (from my inbox) they open as if they are messages to be sent, and in a strange format that is completely different from the plain text and images I've seen for decades. There are boxes with colored lines around elements of the message and an unexpected black-on-white formatting toolbar which is bizarre given that the message I've opened is received and not a new message to be sent. I've not been able to find guidance for what to do to fix this. I have the same issue on separate computers, one running Windows 10 and one running Windows 11.

Edit 1:26 pm Maybe the gremlins left early for the weekend?? the problem totally disappeared. Messages open as before, not as messages to be sent, no more weird boxes, toolbar gone. On both computers, with no changes to settings.

On my new T-bird installation, I cannot find a way to add Send-Receive as a customization of the toolbar area, nor do I find so far any other way to send-receive, aside from interval-based automatic sending and receiving, and of course composing and sending a new email. Em-client has an easily accessed send-receive button, as does my long-time Outlook desktop client.

when trying to set up my email address, i'm blocked because it says my address or password aren't recognized. I confirmed they're both good with spectrum. my email address is thomasreba@twc.com