Thunderbird Community Forum

In an effort to rid myself of a bug in Thunderbird ver115 I just installed ver127 on a seperate computer. I know there's a version 128 available but according to reports here on the forum, ver128 seems to suffer from the same probielm that I'm seeing in 115 - so for the time being, it's ver 127.

Until now I've been used to seeing a list of emails in the upper half of Thunderbird's window and also seeing the email contents in a lower window (see attached screenshot). But in ver127 I only see the upper list and I don't see the email contents if I click on them. Anyway to get the contents window back?

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-08-17-07-27-54-1b58df.png

Hi, After migrating email server, I am having problems synchronizing some IMAP accounts, but Thunderbird is unable to organize the emails and it corrupts the display. In Webmail it is normal and I have no problems accessing it. Coincidence or not, but the emails that are causing this problem are emails that have more than 80Gb. What I did to see if it would improve, was to divide the emails into folders by year, to reduce the size of the email occupancy, but it didn't work. At first, right when I implemented it, they asked to modify this configuration:

Edit → Preferences → Advanced → General → Configuration Editor. Follow the procedure: Locate a key called: mailnews.customDBHeaders Change it to: Received After that restart the application --> Right click on the folder and go to Properties --> Repair Folder

This worked for a few days, but then it started having problems and even repairing the folder, but it didn't help. What they told me was an issue with Thunderbird reading email data on their server, but the problem continued. They kind of "washed" their hands, since it's ok on their server and asked to test it on another email client. Has anyone experienced this problem? Attached is an image of what the email looks like, there are several with the data that I asked to repair, but empty. I've already updated to the latest version of Thunderbird, but it's still like this.

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix the problem. I use those same settings to send my mail OUT with webmail (which is inconvenient to have to switch all the time), so I know the settings are correct. Can you help me understand why my outgoing mail won't work even when I verify that the settings are correct.

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

It was barely noticable, but SERVER NAME in Server Settings was the same for both accounts. These were Yahoo IMAP accounts. Each account had its own folder in Users / ....... / ImapMail, but both accounts were pointing to one folder. Corrected this in the SERVER NAME field in Server Settings (see image)

"SHOULD" solve the issue .......... particulary it is THE ONLY item I can find that was not normal.

I have an IMAP email account with Virgin Media. I have been backing up my Thunderbird email as follows (not sure where I found this method) WIN + R %appdata%/Thunderbird/ Ctrl A Drag all files to External Hard Drive When I open the Backup file there are two files Open 62hcjzp7.default-release (whatever that all means) there are loads of folders one being MAIL Thus contains all my folders from Local folders For every one there is a File and an MSF File How do/Can I restore these to my current version of Thunderbird? I have tried Import from another Thunderbird installation, Profile folder Open the back upp and Select Profiles Tick Mail messages. It says Compete but never copied anything It does create an empty folder under Local Folders in Thunderbird.

My question is can I restore from this backup? If not, what is the best way to backup and restore Thunderbird? Bill

I use the latest Thunderbird on the latest (Sonoma) MacOS. Whichever filelink service I try to add (in Settings > Composition > Attachments) that service appears with an exclamation mark in a yellow triangle (and I am unable to send links to large files). I thought that for Dropbox and for Box that might have been as a result of the limited file sizes allowed to be sent using my free accounts. However, for Thunderbird Send, WebDAV and *cloud after clicking "Add to Thunderbird" and then clicking "Add" to provide permissions I also get the same exclamation mark error indication. (refer image 1)

Perhaps the problem is related to selecting "Create link for Send service instance" (refer image 2) - I can't make the selection stick - when I close the tab and reopen it, that option is unselected.

What am I doing wrong or not doing? Help appreciated.

When I try to send my emails I keep getting this error message Service unavailable; Client host [208.115.247.217] blocked using clients.rbl.e-scout.net; host 208.115.247.217 blocked due to abusive behavior from your network. Please contact servers@ispn.net for resolution..

Dear Mozilla Support Team, Thank you for your message regarding for the Takimoto224. Now I’m trying to the set-up Thunderbird mail to my new HP PC at my home. I’m using through so-net mail address to communicate with friends and others. Then, I used to see the coming mail through Thunderbird in my house. So that I handled to communicate with so-net accounting setting for Thunderbird mail receiving and sending.

But Thunderbird saying it cannot find out the so-net account through trouble shooting setting for this time. attached related information by print shot. I need your help to create desired mailing status. Thank you and best regards, Minoru Takimoto

I have 10 email accounts in my Thunderbird 115.12.2 (64-bit) and I am using Microsoft Windows 10 Pro and all my sent, draft, archives and templates are going into a different folder. I want them to go into the folder from which the email was sent but they are all going into the email tinakeeling@att.net.

I have changed it to reflect the correct folder but then a few days later and every time I restart Thunderbird the program changes the folders back to tinakeeling@att.net

I have even unchecked the box "place a copy in" and when Thunderbird is restarted it reverts back.

What can I do to fix this issue?

See attached picture of what I am talking about

My isp is virgin media and I use Mozilla for browsing and emails. I have been with them for many years but recently I found that although I am receiving emails I can't send them . I get this message.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required (VM401). Please verify that your email address is correct in your account settings and try again.

Depuis la mise en place de cette nouvelle version le 9 aout 2024, je ne peux plus visualiser les pièces jointes d'un message, attachées en .pdf Je suis sur Windows 10 A vous lire,

and I immediately began scrambling to get it back. I found this somewhere: "Don't Delete Files" is the preferred option because it saves the old profile's folder and allows you to recover the files to a new profile. So that gave me hope because that's what I had clicked (unfortunately, it was right before I saw the cancel button over on the right). That's what I get for being in a hurry I guess.

Anyhow, after 4 days of reading support forums and tons of trial and error, I'm no closer to restoring that profile than when I first started (although I've learned a lot about what does NOT work).

Btw, both my profiles have always been set up as POP3 at Gmail, although if I ever get this current problem sorted out I'll be shopping for a different POP3 provider. But that's another story.

I know how to create a new profile with Profile Manager. And I found the Profiles folders under both Thunderbird folder as well as ThunderbirdOLD folder. Have I been on the right track so far?

In the Thunderbird/Profiles folder, I don't see a folder with the deleted profile name (except the new ones (duds) I've since created ). On the other hand, I don't see the name of the profile that I did NOT delete either, but somehow it seems to be working just fine. Maybe it's the ".default" folder or ".default-release" folder? I've only ever had two profiles and I may have created the non-deleted profile first, so did that one end up being named .default? -shrug- I have no clue.

Anyhow, in the ThunderbirdOLD/Profiles folder, I also see ".default" as well as ".default-release" folders too. But in addition, I'm seeing a ".deletedprofile" named folder. So that's where I originally thought my several dozen email folders with several thousand emails and Address Book etc are hiding. But I've copied all the above mentioned folders into the several new Profiles I've created, on a trial and error basis but so far..... no luck. All I get when I open one is the new set up screen to set up a new pop3 account.... which I can do, but that's just starting from scratch without any of my saved data. I'm running out of ideas.

Where am I going wrong?

If my email provider's server was originally POP but my provider's moving to IMAP there's a good chance they'll temporarily support both versions.

And I've discovered that I can set up a 2nd email account in Thunderbird and link it to their IMAP server. Both email accounts will then download the same emails.

But of course my POP account (locally) will have a whole history of emails whereas the new IMAP account won't.

So rather can creating that 2nd email account, is it possible to set up (i.e. convert) the existing account so that it'll access the IMAP server, rather than the old POP one? I tried opening its Server Settings in Thunderbird and simply changing the Server Name and Port but that doesn't work. The Server Type remains as POP and even the Advanced settings don't offer any clue :-(

I need to become more competent with Thunderbird functionality. I see manua.ls has a manual I can download. Do you have experience with that? I find searching the knowledge base at Thunderbird difficult to use - my incompetence, I'm sure! Is there a tutorial that would teach me the basics? I've been using Thunderbird for about 20 years and it's vital to my business. I've had techs screw it up a couple of times. I think I need to be my own repairman. Any direction you can give me will be greatly appreciated. Thanks much!