Using . Microsoft Authenticator with Firefox Android witm

I'm using version 129 of Firefox for Android on a Galaxy S23+. I've used Microsoft Authenticator before to sign into Firefox Sync and Firefox Account. Today it won't ac… (read more)

I'm using version 129 of Firefox for Android on a Galaxy S23+. I've used Microsoft Authenticator before to sign into Firefox Sync and Firefox Account.

Today it won't accept the MS Authenticator code. I also tried one of the backup codes and that didn't work either.

With either option above that I tried, I'm directed to a screen that reads: "Did you use the system camera? You must pair from within a Firefox app." This is the URL: https://accounts.firefox.com/pair/unsupported?showReactApp=true&deviceId=1eb2f6829ea748a4b9975e16e8584e74&flowBeginTime=1722955970609&flowId=ab2a1ddc80b9a6e6b68e2b7f20ce7546f5333f91d6a63712eaa4c4860f21d0c0&context=fx_desktop_v3&entrypoint=preferences&service=sync&uid=581fc07c2eb44d6ba8b28f9398cde1ce&prefillEmail=ezrway%40gmail.com&email=abeeler2489%40gmail.com&hasLinkedAccount=false&hasPassword=true&showSuccessMessage=true

There are no other options on this page. I attached a screenshot.

Thanks in advance! Andrew

Asked by Ezrway 1 week ago

Change password

Hello, I have a problem with my email *Removed for privacy*. I forgot my password. When I do the recovery, I don't see the sms on the number I opened. Please help me and … (read more)

Hello, I have a problem with my email *Removed for privacy*. I forgot my password. When I do the recovery, I don't see the sms on the number I opened. Please help me and I can get the code sms on my number +250*********.

Asked by Buhake Faustin 2 weeks ago

  • Archived

App doesn't recognize my 2FA codes nor my recovery keys. I disabled them from my PC but it still asks for them

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled i… (read more)

I was using it without issue last night, casting screen on chromecast. This morning it wouldn't open, just opens and closes immediately so I uninstalled and reinstalled it through the Play Store.

I'm trying to sign in but it doesn't recognize my authentication apps (Microsoft, then disabled it and tried Google) or the account recovery keys. So neither Microsoft or Google authenticator apps worked, and both sets of backup authentication codes failed.

I disabled 2FA but it still asks for the code (still doesn't accept them).

Firefox on pc works fine.

Asked by jaime.escobar.pozo 1 year ago

Last reply by jaime.escobar.pozo 1 year ago