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No audio

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I… (read more)

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

Asked by nriddles 45 minutes ago

Last reply by nriddles 31 minutes ago

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (read more)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Asked by Mike_Bath 1 day ago

Last reply by Mike_Bath 43 minutes ago

Mozilla account login has overwritten my google account login of Firefox!

I had a problem therefore I had to reinstall Firefox. When I reinstalled I had to login again and I did that with my usual Mail Address that I used for Firefox since year… (read more)

I had a problem therefore I had to reinstall Firefox. When I reinstalled I had to login again and I did that with my usual Mail Address that I used for Firefox since years! But something was off... No Bookmarks, no backups nothing! I pressed sync to get the data because it didnt fetch it automatically but nothing happened either. I logged out and somehow after googling I found a way to login with google! (The option wasnt available anymore in the browser options WTF?! ) logged in and saw my profile picture etc I noticed this was my real account right there! Logged in and landed (at leat so it seemed in that new account that I described before which wasnt my real account, I synced nothing happened, all is fcked!) I lost my account so it seems with bookmarks that I gathered for years! ALL LOST.. Iam mad, frustraded, sad... and there doesnt seem to be any backup on my harddrive at least and my firefox account has been overwritten... Should I´ve been swapped earlier to google Chrome?! I really liked Firefox over these years... Iam so sad right now

Asked by Julian Juni 4 hours ago

CHHIMI.com and FireFox on PC

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due … (read more)

Recently MalwareBytes has been flagging, MANY times a day, an attempt by Firefox 129.0.2 to go to CHHIMI.com. The message from MalwareBytes says it is being "blocked due to Trojan". This is an "outbound" type from C:\Program Files\Mozilla Firefox\firefox.exe.

The only info I have been able to find about CHHIMI is that it is a very new website that does not use HTTPS validation. Allegedly has something to do with gaming. The only "gaming" I do is an occasional bout with an on-board (not on-line) Solitare.

So, the fundamental question I have is why is FireFox routing to CHHIMI.com and how do I stop it?

Asked by jal64 18 hours ago

Last reply by jal64 17 hours ago

I put in web address and password for a bank and it just comes back to the log-in page

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened … (read more)

I put in a web address and password for a bank and hit enter - it doesn't go through and comes back to the log-in page It was working. I don't know what happened

Asked by daculp 20 hours ago

Deleting History without Messing Up Syncing

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox … (read more)

Hi! I have a question about the syncing/history with FireFox. So for some context, I have two laptops, a personal laptop and a school/work laptop. I use the same FireFox account on both of them for convenience, however, I don't want the things from my personal laptop (ex. social media) to show up as recommended when I search for things in a tab on my work laptop. I already turned off the related sync settings, but I think since I synced my history before I turned them off, the websites from my main laptop are still showing up. My main question is- would I be able to clear my history on my work laptop without deleting the cookies/usage information from my main laptop (as I know this would log me out)? Or is my best bet to make a different FireFox account for my work laptop?

Thanks!

Asked by a.colettemanno 20 hours ago

2nd time FF disabled

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough H… (read more)

For the 2nd time my FF browser and shortcut stopped working and I had to re-install it. I haven't done anything; this happened 2x in the last month. I've run a thorough HP Wolf Security scan and nothing comes up. What gives?

Asked by kp400sf 21 hours ago

Firefox tabs and memory issues

In my Task manager I am apparently running Firefox (20) and it takes around 13GB of ram. This computer has been formatted and has all recent updates you can find. Windows… (read more)

In my Task manager I am apparently running Firefox (20) and it takes around 13GB of ram. This computer has been formatted and has all recent updates you can find. Windows 11, x64

Asked by Sir Masterpuppet 22 hours ago

Bookmarks

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left s… (read more)

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left side. I'm not able to change the order there in on the right side. I tried dragging them down or up but it won't work. Does anyone know who to change the order of what my book marks are in on the right side?

Asked by jkbaniasr 1 day ago

Sorry for whatever

Hello This is not a question but for enlightement. Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicki… (read more)

Hello

This is not a question but for enlightement.

Sorry if I've done wrong whenever. I may have manipulated the session time on the first page that appear when clicking the Fozilla browser button.

And sorry if I've manipulated the session time here also

And if I've done it in one of the support pages, very likely one this one: https://accounts.firefox.com/oauth/?response_type=code&scope=openid%2Bemail%2Bprofile&client_id=30b11ae57025e70b&redirect_uri=https%3A%2F%2Fsupport.mozilla.org%2Ffxa%2Fcallback%2F&state=Gg4DpRxRFAzrGXBccfpUvdHhIjFND8Am&access_type=offline

By manipulating I mean staying longer than I really intended in order to manipulate how long you seen that I have stayed on a page.

Sorry that I anyways acted in a foolish way by thinking that I'd manipulate it or whatever, regardless if I meant it or not.

Thanks and all the best Simon Isaksson

Asked by Simon Isaksson 1 day ago

Confusion

I am not sure whether this is normal or not. I have never noticed this before, however i am a bit concerned. So about a week ago i was hacked, and i removed all the files… (read more)

I am not sure whether this is normal or not. I have never noticed this before, however i am a bit concerned. So about a week ago i was hacked, and i removed all the files and everything, and managed to get past with 0 damage. I installed Avast to scan for viruses and i have been using it ever since then, but it keeps blocking something from opening and i don't know what it is or whether its normal. It used to only block a blacklisted URL called: " 1.awakened.work". It scared me a bit so i went to check on the IP for the website and a bunch of information on what it is but i found nothing that meant anything to me. I uninstalled Firefox a few times and reinstalled it. I even completely removed all the files related to Mozilla but once i reinstalled it then 4 web URL's tried to open and got blocked named:" 1.awakened.work", "1.foreground.work", "1.6912044.cc" and "listitnow.org". I have no idea what these do or are and i came here to ask whether anyone knows how to stop them from even trying to open. When i removed Mozilla then they didn't try to open and only tried to open while i had Mozilla. I looked at the location of the files and it says they are the Firefox.exe so i don't know. I really love using Mozilla but if i can't fix this, then i will have to use GX.

Asked by Lloyd Uzuchi 1 day ago

Last reply by Lloyd Uzuchi 1 day ago

Mozilla wont load my search or tabs.

I am facing an issue where i sometimes search but it doesn't load. Its as if the links breaks. Refreshing doesn't work. I open a new tab and sometimes it works or i spam… (read more)

I am facing an issue where i sometimes search but it doesn't load. Its as if the links breaks. Refreshing doesn't work. I open a new tab and sometimes it works or i spam my search then it loads.

Its getting to the point where i face this issue i open Chrome to do my search. Which is inconvenient I started facing this after i updated. Please may I get assistance.

Asked by Tarisai Gonah 1 day ago