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Web Access

I have Norton 360 and have set up the Password Manager to access all my web accounts through Firefox on my Windows 10 PC. I have been having issues accessing my Foxtel Ac… (read more)

I have Norton 360 and have set up the Password Manager to access all my web accounts through Firefox on my Windows 10 PC. I have been having issues accessing my Foxtel Account> When I try to log into my Foxtel A/C through the Norton Password Manager I keep getting a "Access Denied" Message. Is there bare way I can fix this problem through my Firefox Account

Asked by jrober42 2 years ago

Last reply by Paul 1 year ago

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Gmail site doesn't open despite Youtube and Translator sites are ok, even on Chrome Browser

em pt-br: Olá Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Sup… (read more)

em pt-br:

Olá

Devido ao fato do Chrome não manter minhas credenciais e toda vez que eu iniciava este browser eu tinha que fornecer meu login e senha além do fato do Suporte deles não ter resolvido o problema, eu decidi mudar para o Firefox apesar de não ser o mais legal nem prático e intuitivo para se navegar como o Opera e o Vivaldi, mas sim por popularidade.

-O problema: Desde ontem, a página do Gmail não abre, isto é, mostra uma página totalmente em branco conforme anexo, apesar do link estar correto e, na verdade, eu utilizar os links dos Favoritos para diminuir a digitação e aumentar a agilidade.

-Minhas tentativas de solução: Eu desabilitei todas as extensões do Firefox (eu eu já utilizava mesmo antes do problema ocorrer); Eu executei uma limpeza geral utilizando o CCleaner; Eu abri o Chrome e, para variar, me loguei (por causa do problema mencionado acima) e a página do Gmail é exibida corretamente com todos os e-mails de hoje; Eu copiei este link do Gmail, no Chrome, para utilizar no Firefox porque estavam diferentes mas mesmo assim o problema persiste.

Acabaram as ideias

Obrigado

PS: Como inserir mais imagens porque só uma é permitida?

english: Hello

Due to Chrome not keeping my credentials and every time I started this browser I had to provide my login and password in addition to the fact that their Support didn't solve the problem, I decided to switch to Firefox despite not being the coolest not practical and intuitive to navigate like Opera and Vivaldi, but by popularity.

-The problem: Since yesterday, the Gmail page does not open, that is, it shows a completely blank page as attached, although the link is correct and, in fact, I use the Favorites links to reduce typing and increase agility.

-My solution attempts: I disabled all Firefox extensions (I was using them even before the problem occurred for the first time); I performed a general cleanup using CCleaner; I opened Chrome and for a change I logged in (because of the problem mentioned above) and the Gmail page displays correctly with all of today's emails; I copied this link from Gmail, in Chrome, to use in Firefox because they were different but the problem still persists.

the ideas finished

TY

PS: how to insert more images because only one is allowed? (joined printscreens)

Asked by Theosz 2 years ago

Answered by Theosz 1 year ago

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Firefox Browser NOT Compatible with website

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch… (read more)

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch browsers to Chrome or Safari. Is this the beginning of the end? Thanks for any help. Running Win7, FFx 102.1

Asked by tyn2 2 years ago

Last reply by tyn2 2 years ago

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Amazon Seller Central

Hi all, since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is… (read more)

Hi all,

since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is why I am asking for your support.

The link to the website is: https://sellercentral.amazon.de/ Whenever I want to visit the site, I get the error "HTTP Status 400 – Bad Request" (see attached image).

I already checked with amazon themselves, but they said the issue lies within my computer. My IT department said the issue is related to the browser most likely; and indeed, with Microsoft Edge for example, I am able to open the website.

Does anyone know this error and even better knows how to solve the problem?

Thanks in advance!

Asked by Gerray the Brain 2 years ago

Last reply by trina2 1 year ago

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Multiple Language

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate… (read more)

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate in different languages?

Asked by reneemill85 2 years ago

Answered by reneemill85 2 years ago

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default Browser suddenly went to Yahoo rather than google?

I have my MacBook Pro, did not change anything recently, always used Firefox as my default browser, but now all the searches went from Google to Yahoo; I did not change … (read more)

I have my MacBook Pro, did not change anything recently, always used Firefox as my default browser, but now all the searches went from Google to Yahoo; I did not change anything and everything is up to date.

Asked by maxiinseattle 2 years ago

Last reply by Chris Ilias 1 year ago

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Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 2 years ago

Answered by Terry 2 years ago

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Access Denied to website

Received the following message. Repeated the access and still have the same problem Access Denied You don't have permission to access "http://www.lowes.com/" on this se… (read more)

Received the following message. Repeated the access and still have the same problem

Access Denied You don't have permission to access "http://www.lowes.com/" on this server.

Reference #18.9968dc17.1657742066.2293d3a3

Asked by digicapitalhf 2 years ago

Last reply by Terry 2 years ago

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can i remove the backup i just installed yesterday for firefox

i updated firefox yesterday and since then i have had nothing but problems. it freezes, hangs, stops responding and basically wont work. if i click on a tab, it wont open… (read more)

i updated firefox yesterday and since then i have had nothing but problems. it freezes, hangs, stops responding and basically wont work. if i click on a tab, it wont open. if im typing in something on a website, it stops typing. if i try to close firefox, i cannot. i have restarted firefox as well as my computer a dozen times. NOTHING WORKS!!! This is a serious problem for me. Short of uninstalling firefix and installing a different browser, what do i do?

Asked by jkhcast 2 years ago

Last reply by cor-el 2 years ago

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I can open 4 or 5 web pages and no more.

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the ca… (read more)

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the cache when I close the program. That didn't help either. I have used Firefox for years without problems. How can I go back to normal function?

Asked by gomurchu 2 years ago

Last reply by gomurchu 1 year ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 2 years ago

Answered by lance24 2 years ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Sign In Page for Online Application Does Not Fully Load

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapest… (read more)

I am having one problem with Firefox. Other than this, it is working splendidly. Thank you. I work with an online donation management software application called: eTapestry. I am on it all day, for 17 years, it's my job. The login page does not fully load. This started yesterday, Monday, July 11th. I was able to find a work around yesterday, but this work around doesn't work today. The completely loaded page should look like the enclosed image: Sign-In-1.png with the blue 'Sign In' button being the active link to sign into the program. However, what I get is shown in image: Sign-In-2.png where there is a revolving circle of dots. Normally the revolving circle of dots would be just a blip of a second before the blue 'Sign In' button appeared. What do I do? Is this a result of the 102.0.1 upgrade? Thank you.

Asked by DennyJoe 2 years ago

Last reply by DennyJoe 2 years ago

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Privacy and security part of account may have been hacked

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off a… (read more)

I think the section Privacy and Security may have been hacked. First, the settings Ask to save logins and passwords for websites was turned off effectively turning off auto fill then Proxy was turned on. I didn't make either of those settings. Also, metro PCS website has been blocked. Error message says This problem can sometimes be caused by disabling or refusing to accept cookies. I did not make any changes to cause cookies to be refused or disabled and had been on that site a couple days prior. I'm thinking this has to be a hack because my Chewy account was hacked, ID changed, login pop up to sign in was changed and 2 orders were made. I reported it to PayPal and contacted Chewy and got the orders canceled and account closed only to get a notice the next day that the account was reopened. I almost had to have them list me as having to contact them by phone or chat to open an account in order to close all accounts and make sure no more accounts were opened in my name. I will be contact Metro PCS also because other numbers on my account have been hacked or have had problems. I'm trying to catch this thing on all sides. If possible, if there is a way to see if someone else accessed my account it would be appreciated. I connect to my account on laptop only at home 1 location and on my phone. I think the number is on file.

Asked by cinvowell 2 years ago

Last reply by James 2 years ago

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tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (read more)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Asked by ronpaap 2 years ago

Last reply by Chris Ilias 2 years ago

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Automate toggling about:config values?

Windows 8.1, Firefox 102.0.1 I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage. For example, it … (read more)

Windows 8.1, Firefox 102.0.1

I recently discovered that it is quite true that some folks (including the folks at Mozilla) store cookies in DOM storage.

For example, it is impossible to log into your Mozilla account (because you are not accepting cookies!) if you have set dom.storage.enabled = false using the about:config editor.

So, as you can see, those sneaky folks at Mozilla :) like to obscure "cookie" collecting by using DOM storage cookies instead of the usual cookies everyone complains about and have to be warned about by law. (I love the "I don't care about cookies" extension, by the way. It shuts up that completely asinine annoyance.)

As a test of sorts I would like toggle the blocking of DOM cookies on a regular basis by toggling dom.storage.enabled. Rather than going back and forth and toggling the value manually using the about:config editor I would like to automate the process, possibly with a Windows batch file or a script. Also, possibly, (just for fun) I would like to take this concept of the automating the changing of certain preference values into building an extension. If I ever learn how to properly code one, that is.

So, my question is -- Where is the dom.storage.enabled value stored? (I examined the pref.js file but it is not there unless it has some other name.)

Asked by dkwalton 2 years ago

Last reply by cor-el 1 year ago

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Firefox won't remember my device

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail,… (read more)

Hello, I have a bothersome problem. Firefox does not remember my device, so every time I turn on the browser I have to log in again to all websites and services - e-mail, social networks, banks, etc. Logins and passwords are saved, but I am not logged in automatically to the websites from the moment I open the browser, as it was before. Nothing helped - cleaning cookies, reinstalling the browser, cleaning the computer. Please help. I like firefox but I'm pissed off already. I am considering changing to a different browser.

Asked by monika.agnieszka 2 years ago

Last reply by Terry 2 years ago

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Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (read more)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

Asked by sweet0670 2 years ago

Last reply by Paul 1 year ago