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pdf files

Hi Whichever selection I make on pdf files in your Settings your system always saves the file unnecessarily even if I am just 'viewing in Firefox' so I end up with loads … (read more)

Hi Whichever selection I make on pdf files in your Settings your system always saves the file unnecessarily even if I am just 'viewing in Firefox' so I end up with loads of files usually on my Desktop which I don't want and I have to go through them all later and delete them

Surely there should be a 'Just view only' setting for pdf files. If I want to save them after I've read the contents then fine I can manually do this but your default setting when you view pdf files in Firefox of saving every single file automatically is insane. Much of the time when you're doing research, you just want to view the pdf file and when you close it you want it to be gone. I appreciate I can save them to another destination apart from my Desktop but wherever I save them I'm going to end up with hundreds of useless pdf files that I only needed temporarily when I was viewing the contents-I don't need them saved automatically.

Can you please address this by giving a 'Just view only' setting? Thank you Michael

Asked by Michael Chitty 22 minutes ago

Websites only load as text or blank in Firefox, already cleared Cache and Cookies

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, … (read more)

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

Asked by Nora Brown 1 hour ago

Download History Backup/Restoration

(I'm not sure where one can put feature requests, if this is the wrong place, tell me where else to put it.) So, here is the thing. There is the Downloads History, displ… (read more)

(I'm not sure where one can put feature requests, if this is the wrong place, tell me where else to put it.)

So, here is the thing. There is the Downloads History, displaying all downloads done in the past. This list has several features so far. Among them are:

  • delete a file
  • remove from history
  • clear history

Hitting one of these by accident is very easy. This is a massive oversight. Things that can happen:

  • You want to remove several files from the history but accidentally hit deleting them.
  • You want to remove several files from the history but accidentally hit Clear History, which can especially result removing failed downloads from the past that you might want to retry.
  • You hit Clear History, expecting it to spare failed downloads intuitively. As it is, I will *never* use it, since I obviously want to retry failed downloads.

Therefore, I propose several feature requests:

  1. For history deletion/restoration, I propose an undo option. Certainly, the history does not take up much space. My specific recommendation is that history up to one week is logged. It can be deleted completely where the cache is also emptied, and old entries in the backup are removed automatically when the corresponding file is updated (something gets added or removed from history).
  2. For file deletion/restoration, I simply propose that the files are moved to the trash of the system, instead of being directly deleted. I am not sure why this is not already the case. Should be quite easy to implement as well.
  3. For Clear History, additionally to point 1, I propose that the user is prompted with "are you sure? Yes/No". Also, Clear History ignores failed downloads. Like that, it actually becomes useful. And again, this should be trivial to implement. I'd also be quite fine if this is made an option one can choose in the settings.

Note that I have seen replies to people with these or related problems that went like "you can go to the profile folder and search for this and that SQL file and..." - no. The points I wrote should be something that a casual user would want to have available, and going into technical folders is anything but user friendly. It should be doable with easy straightforward widgets within the browser.

Asked by Ksortakh Kraxthar 45 minutes ago

Time showing on some sites differ from sytem time.

Hello! When entering some (in tis case financial: https://www.nordnet.se/se) sites the time shown are exactly 2hours behind the system time. If system time is 11:15 (corr… (read more)

Hello! When entering some (in tis case financial: https://www.nordnet.se/se) sites the time shown are exactly 2hours behind the system time. If system time is 11:15 (correct time zone in Sweden) the time shown on the site is 09:15. This is probably something that has to do with an update of Firefox. I have automatic update to Firefox but the problem has been there for some months although I have not been able to recognice it until the recent week. I have tried a "clean" new install of Firefox to a new directory with no import of bookmarks or anything but the problem is exactly the same. For your information I have tried a clean install of Duckduckgo browser which do not suffer this problem. But I want to keep with Firefox which I have used since at least 15years. I guess there is a "timestamp" or samething that have gone wrong, but should be easy to correct if you just know where to look. Best regards /Gunnar

Asked by gunnar37 5 hours ago

Last reply by gunnar37 1 hour ago

Firefox seems to be broken!

Hi there, I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious. I running Windows 10, fully updated, on a laptop. I h… (read more)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Asked by derekalan999 6 days ago

Last reply by derekalan999 3 hours ago

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (read more)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Asked by joehiker74 21 hours ago

Last reply by joehiker74 10 hours ago

Uninstalling hangs at the start of the process

I'm trying to remove Firefox from a laptop. When I start the uninstall process it reaches the progress bar that says Unisntalling Firefox... and hangs there. 30 minutes a… (read more)

I'm trying to remove Firefox from a laptop. When I start the uninstall process it reaches the progress bar that says Unisntalling Firefox... and hangs there. 30 minutes and no discernable change.

All the buttons on the dialog are disabled and the only way to get out of it is to restart the computer.

Asked by saurbaum 6 hours ago

Firefox says "Account Disconnected" as soon as I sign in and sync begins

Whenever I try to login my fresh browser, Firefox says "Account Disconnected" as soon as I sign in and sync begins. I have tried refreshing Firefox, clearing cache etc, d… (read more)

Whenever I try to login my fresh browser, Firefox says "Account Disconnected" as soon as I sign in and sync begins. I have tried refreshing Firefox, clearing cache etc, deleting Mozilla folders from local and roaming, but issue is still the same. Email hidden for privacy reasons

Asked by Ashish Gupta 7 hours ago

firefox downloads

downloading only allows .part files to appear, from Google Photos. In spite of the error message, the source file is intact and can be viewed from my Android device ( sou… (read more)

downloading only allows .part files to appear, from Google Photos. In spite of the error message, the source file is intact and can be viewed from my Android device ( source )

Asked by marcelnbp 6 hours ago

Downloading files

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed… (read more)

bold textdownloading only produces " .part " files in my downloads directory. I had previously attempted a large file download but error message said it was not completed. Now cannot download anything

Asked by marcelnbp 1 week ago

Web page audio stops when pressing skip button on video too much

When I'm watching a show, sometimes I get uncomfortable during certain parts and will click the "skip" button a couple times until the scene is over. However, sometimes I… (read more)

When I'm watching a show, sometimes I get uncomfortable during certain parts and will click the "skip" button a couple times until the scene is over. However, sometimes If I do this too many times the audio will completely stop (but the video continues playing). I will need to refresh the page for it to fix.

I've tried running firefox in troubleshooting mode but the issue seemed to still be there. Doesnt happen on any other browsers either.

Asked by jessi.emilyyy 12 hours ago

media load issue

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either … (read more)

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

Asked by Only Don't Know 13 hours ago

Syncing Across Devices Not Working

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unabl… (read more)

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Asked by Kairou Watoshimi 1 day ago

Last reply by Kairou Watoshimi 16 hours ago

Cannot connect to my bank

For the last couple of weeks, I can no longer connect to my bank (Flagstar). I assumed an update would come out to remedy it, but now I am getting somewhat worried. When … (read more)

For the last couple of weeks, I can no longer connect to my bank (Flagstar). I assumed an update would come out to remedy it, but now I am getting somewhat worried. When I try to connect, my page goes into a long 'working' status before telling me there is a "Problem Loading Page"

Asked by Kevin Manny 17 hours ago

Firefox Desktop Browser

Good evening, For a few days I have this problem (probably with newest version (129.0/1). Each time i try to search something in a new tab by typing in search bar and pre… (read more)

Good evening, For a few days I have this problem (probably with newest version (129.0/1). Each time i try to search something in a new tab by typing in search bar and pressing enter - it just will not proceed. The new tab just stays titled "new tab", doesn't proceed further until I press it few times (6-8 times) - then it loads the search engine with results.

It NEVER happened before. I am certain that I did not change anything.

Yours faithfully, Behemort

Asked by behemort1 1 week ago

Last reply by behemort1 18 hours ago

Search box - Can't select search engine

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10. I can click the search box and the list of search engines shows. I can change the d… (read more)

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Asked by StevJensen 19 hours ago