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Address Autofill for Firefox iOS

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autof… (read more)

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autofill, but not for addresses.

Asked by breeden.joe 1 day ago

Last reply by Paul 6 hours ago

When ever I get something which is highlighted in blue, such as my pharmacy giving me information about a drug, it never opens.

When, my pharmacy sends me a text with information describing something and I click on the highlighted area, it never opens, it just goes to the home page. How do I open … (read more)

When, my pharmacy sends me a text with information describing something and I click on the highlighted area, it never opens, it just goes to the home page. How do I open things that are sent to me that are important to me.

Asked by Fourgxs 1 day ago

Can't log in to my Kaiser.com web site

I get the following message when I try to log in to my Kaiser.com account. "The page isn’t redirecting properly Firefox has detected that the server is redirecting the … (read more)

I get the following message when I try to log in to my Kaiser.com account. "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I can get to the Kaiser web site but I get this message when I click on "sign in". I don't have a problem accessing and signing in using Safari or Chrome. I can't figure out how to disable or turn off cookies for the Kaiser.com website. And I've never had to do that before today.

Asked by gkukus 5 days ago

Want To Remove ALL Google-sponsored shortcuts

How do I remove ALL google-sponsored shortcuts on my Firefox iPad home page? When I click on a Google-sponsored shortcut and then click on Remove, it removes only that o… (read more)

How do I remove ALL google-sponsored shortcuts on my Firefox iPad home page? When I click on a Google-sponsored shortcut and then click on Remove, it removes only that one but then replaces it with another one. How do I get rid of ALL Google shortcuts?

Asked by jmm0255 6 days ago

iOS shows not secure connection icon when using https

Sometimes the lock icon in the url bar shows that a connection is insecure (slash through lock) when the connection is secure and using https. I haven’t been able to dete… (read more)

Sometimes the lock icon in the url bar shows that a connection is insecure (slash through lock) when the connection is secure and using https. I haven’t been able to detect a pattern, but it’s happened enough times that it has become noticeable. I’m curious if there’s a reason behind this, or perhaps I’m misunderstanding how to interpret the lock icon? I’ve attached a screen shot of an example from the VSCode extension marketplace web site where there seems to be a disconnect.

Asked by jstafman 1 week ago

Last reply by James 6 days ago

Cannot use password manager when adding new site. "You must have a device passcode enabled."

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode… (read more)

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode. See attached.

Asked by knewbizz 1 week ago

How to pin webpage to iPhone FIrefox app homepage

I have the Firefox app on my iPhone. When I click it to open the app, the first thing I see is the Firefox logo on the top left. Below that are eight icons (webpages), se… (read more)

I have the Firefox app on my iPhone. When I click it to open the app, the first thing I see is the Firefox logo on the top left. Below that are eight icons (webpages), seven of which I have pinned. Below that are my "Jump Back In" options. How do I add a "pin" to a webpage I go to all the time?

Asked by Anon1234987 1 week ago

Can't use keyboard on pop ups

Pop ups in Firefox sometimes disallow use of the keyboard. Is this a bug or a settings issue? See here: https://share.icloud.com/photos/07cM4-NZ1Ox2NEA8axnIgbWEg … (read more)

Pop ups in Firefox sometimes disallow use of the keyboard. Is this a bug or a settings issue? See here: https://share.icloud.com/photos/07cM4-NZ1Ox2NEA8axnIgbWEg

Asked by Brian Frumberg 1 week ago

  • Solved

Export passwords on iOS mobile device

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Plea… (read more)

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

Asked by Cecc 2 weeks ago

Answered by Paul 2 weeks ago

how to delete addresses on ios only

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them. There are no saved addresses on my firef… (read more)

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them.

There are no saved addresses on my firefox account that I am able to view from my desktop. The addresses appearing on firefox mobile are incorrect, and not the addresses from my contacts.

Asked by RittenRemedy 2 weeks ago

Autofill Help

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new… (read more)

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

Asked by jeeper152 2 weeks ago

Text boxes keep prompting password / signin prompts

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the tim… (read more)

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the time, and even OTP dialogue boxes cause Firefox to try and open the Keychain and sign in, even if it’s not on the sign in page! I find this very concerning. Reinstalling Firefox doesn’t fix it and rebooting phone doesn’t fix it. Any ideas?

I would include a screen but it’s displaying personal information every time I click a text field.

Asked by 4g7bhhjqdh 2 weeks ago

Switching to PayPal

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff … (read more)

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff

Asked by jeffm65 2 weeks ago

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago